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biblical !Review Date: 2008-02-11
True Ocean Liner Nostalgia At Its' BestReview Date: 2007-03-06
A Classic in its own timeReview Date: 2005-08-15
The Only Book to Read...Review Date: 2000-04-22
What I found really wonderful about the book was not only learning about the best parts of transatlantic travel but the worst as well. The section on Steerage as well as on the Boiler rooms show you every side of what life was like aboard the grandest ships to ever ply the oceans of the world.
If you buy only one book in your life buy this one!
It's more than TitanicReview Date: 2002-05-31

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Securing Global TransportationReview Date: 2009-06-11
Security as a value for business continuity and ROIReview Date: 2009-03-01
Proven Security Practices Combined with Sound Metrics = Good BusinessReview Date: 2009-01-20
The presented information is easy to understand for all personnel and shows how by following these guidelines they will achieve greater security of all assets (fixed, in-transit, brand equity, and human capital) and just as importantly, how they will do so with costs in balance to the risk level needed for that particular industry or organization. By providing such a strong foundation, the security industry and more specifically security personnel, now have another strong tool at their disposal for presenting a common frame of reference to advance all aspects of securing the transportation network and doing so in line with the concerns of companies that are facing a down and challenged economy.
Perhaps this is its strongest asset, in providing personnel in the security field with a solid tool and base of reference to assist them with highlighting and justifying what are truly legitimate concerns for their specific industry while at the same time providing strong evidence to support their conclusions; and ultimately show how well thought out actions and expenditures based on sound metrics will be in that organizations best interests and will ultimately prove cost effective in the long term both in terms of dollar values and brand equity.
Great BookReview Date: 2008-09-24
An in-depth look at one of the country's greatest security concerns.Review Date: 2008-05-24
That is the subject of this excellent book, written by three veterans of the industry and featuring a foreward by Tom Ridge, the first Secretary of Homeland Security. Using their years of experience, the authors develop in the book the concept of Total Security Management, and use compelling case studies to illustrate their point that a secure business is a successful business. The book breaks down the global transportation process, shows where value is added along the way, and how to maximize that value while minimizing risk, not only from terrorism but from other less malicious but equally damaging impacts. The book further demonstrates the financial benefits of investing in security, and also how to protect physical corporate assets, whether they be fixed or goods in transit. A "Book of the Month" of the American Society for Industrial Security in December 2006, this book is a must for anyone working in or around global transportation industries.


Fanny Trollope the mother of famed novelist Anthony Trollope tours the United States in 1832 Review Date: 2007-12-11
Fanny left her impecunious and feckless husband the barrister Thomas Trollope back home in England. Her famous son Anthony did not make the trip as he was a student at Harrow School. Fanny knew her husband would join her in the USA when money became available. Later the family would flee to Bruges to escape creditors. Fanny eventually lived out her life in Florence near her son Thomas Trollope.
After leaving Tennessee the Trollopes settled for two years in the Queen City of the West Cincinnati, Ohio. Fanny did not like America or the American people! She found us xenephobic; boastful, prideful and violent.She hated the hypocrisy of life in Midwest Ohio although she did attend such cultural attractions as opera, plays and lectures. She favored the state Anglican Church of Great Britain not caring for America's separation between church and state.
This book could well be read alongside Charles Dickens' "American Notes for General Circulation" based on his 1842 six month trip to the USA.
Both Trollope and Dickens found the Americans crude, lacking in manners
and eager to make a quick buck. Listen to Trollope at her most scathing:
"..among the rich and the poor, in the slave states, and in the free states...I do not like them. I do not like their principals, I do not like their manners, I do not like their opinions." (p.314).
Fanny Trollope's book is more interesting than Dickens since she discusses colorful characters and shares anecdotes about her sojourn in our young republic. Like Dickens she hates the odious practice of tobacco chewing and the mangling of the English language. Trollope found us Yankees to be too serious and viewing us as poorly read. Unlike the wealthy and famous Dickens, Mrs. Trollope was a middle-aged woman fighting off poverty with her pen. I enjoyed her descriptions of nature such as those she paints of the Potomac River, Northern Virginia and the Niagra Falls area in New York and Canada. She is aware of flora and fauna and describes them with knowledge and in beautiful prose.
Dickens and Trollope give us the eye to see America in the days prior to the Civil War when the curse of chattel slavery ruled the land. Since those days America has granted freedom to all citizens. I wish both Fanny and Charles could visit us again in the 21st century. Their remarks would be of great interest to this reviewer and countless others!
Quit the griping, it's a great, funny book!Review Date: 2002-03-07
Well written commentary on American mannersReview Date: 1999-04-12
A classicReview Date: 2002-04-03
Fanny spent most of her time in the U.S. in Cincinnati and in her book is very hard on the city and its inhabitants. She especially objected to the pigs' role as garbage collectors. (In those days, pigs roamed the streets freely, like sheep grazing.) Fanny felt most of the people she encountered were loud, dirty, vulgar, and fanatically patriotic. It is her vivid descriptions of the physical conditions and the people that give this book its historical and entertainment value.
While she was living in Cinci, she opened a retail emporium and filled it with rather shoddy merchandise sent from England by her husband. She also attempted to bring culture to the inhabitants. Not surprisingly, both ventures failed.
After Mrs. Trollope returned to England, she supported her family by writing novels that were quite popular at the time, though they haven't become the classics her son's have. She spent her final years living in Italy with another son and his wife.
The most readable travel writing of all time!Review Date: 2006-09-18
Had I been Fanny Trollope writing such an account of America in the 1820s, I would be hardpressed to say that I would have changed a single word. Trollope has been the victim of many mean spirited caricatures and accusations by Americans and it still continues today, but what is interesting is that no one can do more than attack her person. In other words, no one seems to be able to refute her claims.
Trollope's "bitchiness" seems, for the most part, merited by my standards and while she finds much to complain about concerning an American democracy in its adolescence, she certainly discovers just as many things that she likes or finds beautiful.
Plain and simple, Americans collectively have a hard time taking criticism, especially from an outsider...and at that time, political criticism from a woman was deemed absurd if not audacious.
Last but not least, Fanny Trollope is always sure to preface anything she says with the conscious realization that she can only speak for what she has seen/heard personally and is thereby not judging ALL of America.
Trollope is witty and anecdotal and I think anyone interested in what an outspoken Englishwoman had to say about the New World should certainly pick up a copy. I found particular interest in gender/religious issues but got the most laughs out of her descriptions of American manners (or the lack thereof).
It is always interesting to see how much things have changed, and better yet, how many things have remained exactly the same!

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Great BookReview Date: 2009-05-13
Where "Common Sense" Meets and clashes with "Systems Thinking"Review Date: 2008-03-06
It is prescriptive thinking and advice that can be, and indeed should be applied to any field of problem-solving. It is nothing if not a reference manual on why "common sense" approaches should not be relied upon exclusively. Augustine, without trying, and without saying so explicitly, demonstrates how and where "common sense" often breaks down. That is not to suggest that Norm Augustine was not often an advocate of "common sense' approaches himself, far from it: he just always warned against complete reliance on common sense.
As one of only a handful of Analysts who had the privilege of working with Norm well before he became famous, and went on to become the CEO of Martin-Marietta, among his many other accomplishments, Augustine's Laws have evolved from Norm's own personal management style and timely admonitions, from the time of one of his first management jobs as Manager of the "Systems Analysis Directorate" of the Douglas Missile and Systems Division (which was at the time, soon-to-become "The McDonald-Douglas Systems Analysis Directorate."). Even then, Norm was cautious about over-reliance on "common sense" especially in complex-problem solving situations. He always wanted to "look beyond and behind" the common sense approaches.
At the time that I worked for Norm, he was a young honors math graduate from Princeton U. who hit the ground running as one of "Mac Narmara's whiz kids" ready to help solve the many problems of the "Cold War." He was thrown into a den of other elite and very talented Mathematicians and political scientists, to head up, and solve, among other interesting projects: that of helping to develop the MIRV missile system; designing launch vehicles to take payloads to the moon; and designing adequate missile defense systems (like the Nike-Zeus system) to protect the U.S. homeland.
I may be the only person in the world who still has one of his beautifully written unclassified mathematical analyses of how MIRVs actually solved the American "throw-weight' disadvantage problem with the then Soviet Union. Frank Eastman, Joe Rebholtz, Richard Johnson, Robert Young, James Brinsley, and Wayne Martin, all of whom are Phds now and who also went on to their own separate stellar careers, can testify to Norm's brilliance and skill at applying these 52 laws doing those heady days.
This is an invaluable compendium of pragmatic wisdom that should be tucked away in a safe place not just in the library, but also in the brain, always available for ready use.
50 stars
Augustine's Laws is simply a must have, must read!Review Date: 1998-08-23
Dilbert's Ancestor?...Review Date: 1998-10-07
Enlightening and entertainingReview Date: 1998-09-04

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Lively writtenReview Date: 2008-01-21
Something Special in the Air: No-Frills Competition Review Date: 2004-09-01
That is precisely why David Neeleman and his JetBlue associates continue to commit so much of their resources to identifying, interviewing, hiring, and then training new "crewmembers," NOT "employees" nor even "associates." Long before Neeleman went to work for Southwest, he recalls a conversation with Kelleher. According to Neeleman, Kelleher said "I don't care about my shareholders." Neeleman was shocked. What did he mean? Was Kelleher really serious? "Because I just take care of my employees. I know if I take care of my employees, they'll take care of my customers, and my customers will take care of my shareholders." Presumably Michael O'Leary (then deputy chief executive of Ryanair) has comparable memories of his own conversations with Kelleher, especially during his (O'Leary's) visit in Dallas (1991). As he explained to Calder during one of several interviews, "Once we saw what Southwest was doing we thought this could be the way forward. We're imitating Southwest: selling at the lowest possible price to the maximum number of people. We've been replicating that successful formula now for the last twelve years with tremendous success." It is noteworthy that in 1991, Ryanair was (in O'Leary's own words) "hovering on the verge of bankruptcy. In Spring 1991 I thought it would be a miracle if we were still in business three months later." In 2001, Ryanair was more valuable than the biggest airline in the world.
In this volume Calder, explains how that extraordinary turnaround was accomplished. He also examines with equal rigor other airlines and their CEOs, revealing sometimes similar but often different strategies and tactics with which they compete against each other during what Calder characterizes as "the low-cost revolution in the skies" above the UK and continental Europe. All of these airlines (e.g. Ryanair, easyJet, Buzz, Go) have obviously been influenced by "the Southwest way." That said, of greatest interest and value to me is how extensively Calder takes his reader "behind the scenes, where the decisions that change the way we travel are taken, and scores are settled." The reader may conclude that "the no-frills runway is more like a school playground; but to traditional airlines, and even some train operators, the no-frills carriers represent a potentially deadly threat." It will be interesting to see which of the no-frills airlines throughout Europe and Asia prosper, which struggle, and which fail. It will also be interesting to see how the traditional airlines respond to the on-going, always volatile, and inevitably unpredictable "revolution" now in progress. Perhaps Calder will share his thoughts about all this in another book which (obviously) cannot be written for several years.
Those who enjoy this book as much as I did are urged to check out Kevin Freiberg and Jackie Freiberg's Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success, James Wynbrandt's Flying High: How JetBlue Founder and CEO David Neeleman Beats the Competition, Jody Hoffer Gittell's The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance, and Gordon Bethune's From Worst to First: Behind the Scenes of Continental's Remarkable Comeback.
No Frills for the futureReview Date: 2006-12-20
A Perfect ExplanationReview Date: 2005-08-22
It's perfect to understand the structure and the way they manage to get the profits, Simon Calder has made a perfect book.
I highly recommend this book for those people who want to know how a low fare airline works.
No Frills The Truth Behind the Low-cost Revolution in the Skies by Simon CalderReview Date: 2005-08-05
Millions of people are enjoying the benefits of low cost services. Large numbers of passengers are defecting from the traditional legacy carriers to these low cost airlines, not just those who traditionally travel economy class but also those who normally fly business class. This excellent book traces the low cost carriers from the early success story of South West Airlines in the USA to the highly profitable and dynamic airlines such as Ryannair, easyJet and others.
Those wishing to learn about this latest phenomenon in the airline industry are recommended to read this book. Readers will be able to understand why some of the largest legacy carriers are having it rough and why some have gone under. Those wishing to establish their own low cost airlines will benefit immensely from the experiences of the successful low cost airlines.

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I have questions about this bookReview Date: 1999-09-20
Voices in the NightReview Date: 2004-06-09
The title and even the subject matter notwithstanding, I hesitate to categorize this book as a volume on railroading. The impressions of the people and their work-lives that are featured in the prose and the photographs are descriptive of all those who labor in the blue-collar jobs of heavy industry. These railroaders have much in common with miners, steel mill workers, grain elevator operators, truck builders, and all the rest on whom our nation's economy depends.
If we must, because of its focus, speak of it as a railroad book, let us be clear about what it is not: There are no ballads or wreck songs here, no folklore about John Henry or Casey Jones, no heroic histories of rail disasters, no financial analyses or statistics of ton-miles hauled or ruminations on the nostalgic era of steam locomotives. What we really have is a book of contemporary photographs, some taken with film and some painted with the brush of words. Both kinds of photos reveal the grass-roots operating railroader and the real, unembellished, and usually uninspiring environment in which he or she labors.
What is the lasting value of this book? It is truly American sociology and history. Not the history of the corporate board room. Not the history of company economics. Not even the technological history behind roller bearings and the huge diesel-electrics that haul unit trains from Powder River coal fields to the ravenous furnaces of east coast electrical generating plants. The history in this book is both more basic and more essential, for it shows us the working conditions of the people who make the machine run, whose work enables the rail corporations to prosper, and whose personalities are shaped by the unsympathetic and unending tasks set for them.
If, Gentle Reader, you react badly to harsh language, to untempered sexual remarks, or to photos including "explicit" centerfolds taped to a yardman's locker door, then perhaps this book is not destined for your reading list. On the other hand, if you find fascination (or perhaps reminiscence) in unexpurgated portrayals of blue-collar working Americans or if you merely wish to understand the demands of such work and how it shapes the people who perform it, then I believe that you will treasure this book as a most worthy addition to your library. Whether you shelve it with your books on sociology, heavy industry, American history, or transportation will be your call. It integrates them all.
By the way, if you find fulfillment with "Railroad Voices," explore "Set Up Running," a similar exploration into the life of a real, unremarkable railroader, an engineman on the Pennsylvania Railroad. Both books show us the real world of the railroad employee with grease on his (or her) clothes, gloves on his (or her) hand, and a union dues deduction in his (or her) paycheck.
Great highlight of a nontraditional job.Review Date: 1999-02-02
Railroad voices - the real thingReview Date: 2000-12-17
The two women have a gift for capturing the true essence of our industry. Ms. Niemann writes in the language of the trainmen's locker rooms, switch shanties and locomotive cabs, a mixture of railroad slang and profanity, but, that is the way it really is.
Lina Bertucci's photos truly convey the sense of never-ending fatigue, boredom, grime, that was (is) part of railroading, then and now. (I also had the pleasure of knowing Ms. Bertucci and some of her female co-workers when they became the first women hired by the Milw RR for train service in the '70s. Those women fought some real barriers to be accepted in what had been a all-male environment.)
Just couldn't put it downReview Date: 1999-03-08

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Its all here...Review Date: 2005-07-10
An excellent book for city researchersReview Date: 2005-08-31
ExcellentReview Date: 2000-03-15
A must-read for concerned citizens in the 21st century.Review Date: 1999-05-03
Gridlock and bypasses are not the only options.Review Date: 1999-11-01
Newman and Kenworthy argue that the car, unlike public transport, offered people who could afford it freedom to live anywhere in a city and get quickly to any other part of it. It appeared to remove the need to plan land-use. Anything could be built anywhere with drivers determining their own routes to and from home to work, shops, schools and entertainment. In the "car-city" - which Newman and Kenworthy distinguish from the "pedestrian city" and the "transit city" - it is possible to develop in any direction and not just along rivers, tramlines or railways. Dispersed low density housing becomes accessible and popular. Town planners can separate residential from industrial zones accelerating decentralisation. Public and commercial buildings no longer need to cluster as a product of the convergence of private and public investment in a particular place. Public transport constricted by timetables and fixed routes becomes second class travel.
Where the car city has been taken to extremes as in Newman and Kenworthy's intellectual territory - America and Australia - the penny dropped soonest. The social consequences that attended driving people off streets and creating boundaries round parks, squares, promenades, pavements - which had served as milieu for human interaction - only began to be widely accepted quite recently. Only now is a wedge of new economic logic being driven between the car and its enduring connection with the good life.
The car, once it ceased to be an indulgence of the rich, always represented a balance between liberation and dependency. Today, the choices promised by cars are linked transparently to those they take away. Everyone knows about exhaust emissions and most drivers, outside of advertisements, experience worsening road conditions. There is growing despondency among those who would like to use their cars less. They realise alternatives won't work unless people switch in large numbers to other ways of getting around. But the public space needed to take to the streets to walk or cycle and take trains and buses is unavailable. Many see public space as hazardous for themselves, and perilous for their children. Deprivations long imposed on people without cars apply, with increasing force, to people with them. New technology may reduce vehicle emissions. It cannot recover the enormous interaction space taken out of circulation by road traffic. Before that lost social space can become available for people outside cars, a legal and moral space has to be reclaimed.
This is why the idea of sustainability is slowly and surely turning into a value. It is the big idea which legitimates unpopular regulation. It offers space for the entrepreneurs of the future, exciting third world policy makers who want to leap a stage in the industrial revolutions of the richer nations. It is the idea around which people are ready to form alliances that go beyond their interests; a concept which "did not come so much from academic discussion as from a global political process." Newman and Kenworthy speak of their book being "many years in preparation", a book that is a "combination of text book and life story" deriving from work with city governments and voluntary groups attempting to address a major global and local issue of how people "can simultaneously reduce their impact on earth while improving their quality of life".
This books aims to show how a city's use of land determines and is determined by its dominant forms of transport. It describes how policies aimed at creating sustainable relationships between humans and their environment necessarily revolve around a city's land-use-transport formula. Getting this right is a prerequisite for urban renaissance.
What makes this book of especial value and its focus provocative is that so many cities and towns are now "auto-dependent". Because cars are sold on the basis of the freedoms they offer, policies to regulate so dominant a form of transport, even when those freedoms are nurtured in the imagination rather than available in the material world, arouse strong protest. Attempts to diversify people's transport choices are regularly characterised as restrictive and even oppressive. Instead of being seen as a catalyst for wealth production, governments addressing challenges to the reputation and wealth of cities caused by "auto-dependence" are seen as depriving large numbers of citizens of fundamental freedoms. The "motorist" has become a late 20th century everyman, affected from all angles by policies to restore a balance in cities between space allocated to rapid movement and space where citizens can engage in civil exchange.
This book is a mine of arguments, backed by statistics, illustrations and graphs. Readers concerned about global warming may be disappointed to find no thinking about the impact of air transport on the sustainability of cities. Officials and politicians thinking of purchasing this text may ask whether it arrays anti-car prejudices against a "normal paradigm" of improving cars and roads and a friendlier planning regime for building of homes and businesses on green field sites. For Newman and Kenworthy that argument is over. Their book is primarily for those who seek to understand the implications of a paradigm which doesn't treat gridlocks or bypasses as the only options.

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China Clipper, Martin 130Review Date: 2009-02-24
Great Historic Photo Collection of Pan Am's ClippersReview Date: 2002-07-16
Jamie Dodson, Author
[...]
Excellent but incomplete history of Pan American's ClippersReview Date: 1998-05-03
An Excellent CollectionReview Date: 1998-01-20
ExceptionalReview Date: 2002-07-12


It's an excellent, lively survey certain to reach a wide audience.Review Date: 2008-01-05
Working the SkiesReview Date: 2007-06-12
an easy read, and I really enjoyed itReview Date: 2007-09-04
Commercial flight became popular and accessible during the 1950s and 1960s. Originally, flight attendants were registered nurses to allay any health and safety concerns by fliers. It also became a respectable way for women to "escape" the house and have jobs.
As flight became safer in the 1960s, with pressurized cabins and other improvements, airlines began using the attraction and sex appeal of their flight attendants. The exotic destinations and glamour of air travel was celebrated. The author makes the case that there is currently nostalgia for this glamorous ideal of the flight attendant's world that is at odds with the demands and hazards of the job.
"Space-out" was an often-repeated phrase/concept used by the author. Flight attendants in the capacity of their job are able to create a separate world from their home world. This gives them a particular freedom of autonomy and self-expression not as available to other women, working or not. The excitement and freedom that the job allows flight attendants in the "space-out" is countered by the guilt that many flight attendants with children and those in a relationship. It's a complex issue combining cultural and social norms of what a woman should be for her children and partner with the affects of the job on the psyche along with the enjoyment of being able to "get away."
The airlines are painted as worried more about bottom-line then the lives and concerns of flight attendants: shorter layovers, less staff, a return to the "sexy" flight attendant imagery of the past that causes a "squeeze-in" where freedom becomes restricted. It's worth noting that most upper management staff are male, compared to the female-dominated flight attendant staff.
Working the Skies is an easy read, and I really enjoyed it. After reading this book, on my next flight I will be paying more attention and respect to the flight attendants I see.
A Glimpse Into A Privileged Work ConditionReview Date: 2008-04-26
Most accurate in his portrayal of flight attendants is the cost-benefit decisions made daily, which often hold "lifestyle" over wages and benefits. I continue in this profession because I love my lifestyle--my job is my identity. This, however, doesn't mean that I accept continuing discriminatory practices, labor and management conflicts, abuse from passengers, and harm caused by extreme cuts to labor, but flight attendants are left with little choice when labor unions, in many ways, have a history of complicity in the commodification of labor.
Many books about or even by flight attendants are anecdotal at best, and a sociological perspective long overdue. I suspect that those who choose not to read this book do so because they wish to keep flight attendants firmly as a retro icon of servitude, rather than acknowledge us as safety professionals. No one should feel disposable in their job, yet soon after 9/11 a pilot told me just that: "Put your body between a hijacker and the flight deck door--you are disposable."
I hope those who read this book look differently at your cabin crew the next time you fly. We are human and have the right to make a living just like anyone else whether we are aging, overweight, married, or have children. This book is a must read and I also recommend "Femininity in Fight" by Kathleen M. Barry.
Sociology of the Sky WorkersReview Date: 2008-02-11
So I was predisposed to like this book and mostly I did. I like the author's sociological approach, placing the attendants' work in a broader context of managing space and time. The book reads like a novel. If I were still teaching I can imagine assigning the book for a "sociology of work" or "work life balance" class.
However, after awhile I felt the author needs to introduce a healthy dose of economic reality. The book emphasizes the negativity of the job: low pay, long hours, health-threatening (and sometimes life-threatening working conditions) and more. But let's get real: ever since the jobs opened up to women, the airlines have gotten so many applicants they can afford to be demanding, selective and even unreasonable. When demand exceeds supply it's a buyer's market, i.e., the airlines are buyers and flight attendants (like all workers) sell their labor.
For some reason, most of us have no trouble understanding this idea in the real estate market but we resist applying the idea to the labor market. To be sure, as a society we want to protect workers against unsafe conditions. But whether we're talking about entry level editorial assistants, movie production assistants, adjunct professors of liberal arts or flight attendants, we need to recognize that people get paid more when their skills are scarce and/or in high demand. That's why janitors and house cleaners often earn a higher hourly wage than, say, preschool teachers and yoga instructors.
Second, many flight attendants loved (and continue to love) their jobs. Read Elliott Hester's book, Plane Insanity. I remember talking to one attendant: after complaining about her job, she said, "I have too many neat privileges to give up flying."
Back in the early days of the 40s, 50s and 60s, flight attendants did conform to stereotypes and fantasies. But you have to compare their careers to the available alternatives. Watch the video The Best of Everything to get a reality check down Memory Lane. Southwest began as the Love Airline. But the author fails to note that today's Southwest attendants wear khaki slacks or hiking-style shorts with sneakers and socks. They wear letter sweaters during football season. Not exactly seductive!
True, media often glamorize the flight attendant profession. True, the "Coffee Tea or Me" series seems bizarre, especially today. But the Gwyneth Paltrow movie actually is a very funny satire (anybody else notice the uncanny resemblance to the Cinderella story, dwarf and all)? The book and movie Catch Me If You Can depicts "stewardesses" very respectfully: many came from strict religious backgrounds and most resisted the pseudo-pilot's charms.
Finally, as in many studies of occupations, unions are presented as heroes and saviors. True, unions may have helped remove weight and other petty restrictions. However, one flight attendant told me, "They don't always help. Sometimes they make deals, where they'll help one person and not another." I have no idea if that's common or accurate perspective. But I have heard first-hand stories (mostly from management) in other fields, describing some pretty amazig deals with the unions.
In the end, the book comes across as an insightful glimpse into a profession that has fascinated outsiders since the early years of passenger flying. I would like to see a more balanced view but this book will be a welcome addition to the publications on the sociology of work.
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Wow! What a must read!!!Review Date: 2003-12-13
The first real 9-11 book.Review Date: 2003-10-23
Finally the truth!!Review Date: 2003-06-04
No accountability-No justice-No progress!Review Date: 2003-07-06
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