Strategy
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Life and Breath
Well worth the read....The information contained in the book was extremely helpful in educating me about how serious a chronic cough can be and how important it is to get appropriate treatment for anything that is related to your lungs on a timely basis. My sister is a severe asthmatic and I ordered a copy for her and sent it to her in California.
Following my bout of pneumonia, I have learned that I have a pulmonary nodule and again found the information in the book helpful as I have begun to navigate the ramifications of that health issue. When I was first diagnosed, I also emailed Dr. Schacter some questions and he responded to me personally which was certainly "above and beyond."
I highly recommend this book to anyone anyone with any pulmonary issues.
This book could save your life
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Whoever heard of a New "Service" Development process?Well, it has.
Products and services are two different business animals, and these authors FINALLY call a spade a spade and then deal with the consequences. While many of the approaches between new product development and new service development are deceptively similar, the authors point to some key differences that substantially affect results.
They answer questions like: When do you solicit customer input? How can reengineering save money but kill a service your company offers? Why are company new service brainstorming sessions ineffective? The answers seem intuitive - but only after you've read it.
It also gives you some talking points about why "Being better" can trap your company as an also-ran. I winced during and after taking their survey.
The part of reading this book that wasn't fun was realizing the work I needed to do in my company. The fun part was knowing I now have a map to get there. I found the book readable and useful, and I've already made changes based on its recommendations.
The Best Marketing Service Book I Have Ever ReadTerrill and Middlebrooks provide scores of frameworks and client examples that provide a literal How-To roadmap for anyone serious about growing their company -- in an extremely profitable way.
I found especially insightful the authors perspectives on how to fill the financial growth gap that most companies find to be the most challenging part of their longer term strategy. From new product development to segmentation to positioning and branding to communications, Terrill and Middlebrooks basically give you an MBA in a book.
I have to admit I have borrowed their concepts fairly liberally since I read this book as it serves only to provide my clients (as well as my company) with the best possible solutions to their growth challenges.
Thanks guys for taking the seminal thinking that already exists in the services sector several steps further.
Bravo!
The Best Services Leadership & Excellence Book I Have ReadHaving spent the last 13 years in the services sector and constantly searching for new ways to serve my clients better, I finally found the book that teaches you how to "be the best that you can be."
Middlebrooks and Terrill provide scores of frameworks and examples from their vast experiences to lead the reader from point a to point b. Borrowing lessons learned from Fortune 10 companies to $20 million business to business specialty companies, I truly felt like I received a second MBA--for a lot less money.
The best insights I received from their book was tied to how to help my clients fill that strategic anomaly called the revenue and profit growth gap. This book helped me better understand not only how to help my clients (as well as my company)fill this gap but also the variety of approaches I have at my disposal to help them achieve their longer term plans.
From new product development to segmentation to branding and positioning to communications, this book is definitely an invaluable resource and a definitive how-to guidebook.
I am a better business leader and my clients will be better served as a result of reading this landmark book.
Thanks guys for providing me with an incredible roadmap for future success.

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Bravo!The material is carefully organized within 16 chapters. In the first, there are two essays: "Strategy and the delusion of Grand Designs" authored by John Kay, Director of london Economics; the second -- "Strategy, blind men and the elephant" was co-authored by Henry Mintzberg of McGill University and INSEAD, Bruce Ahlstrand of Trent University (Ontario), and Joseph Lampel of the University of Nottingham Business School.
As for the final chapter, "Fresh Challenges for the Future," it was written by Dan Schendel, founding and current editor the Strategic Management Journal. The reader is advised that "This final module sums up the main themes of the book, addresses some of the current controversies, and offers pointers on how the field may develop in coming years. The core message is that those who fail to keep up with the best in strategic management risk losing their businesses and losing their jobs. The cases of failure cited throughout the book underline the point." My own crystal ball imploded long ago so I now cut Schendel considerable slack, given the fact that his comments on "fresh challenges" were composed five years ago. In fact, I think his analysis holds up remarkably well.
Although exceptionally well-written and skillfully-edited, this volume is by no means an "easy read." My own opinion is that it will be of greatest interest and benefit to the more capable students enrolled in graduate schools of business, and, to senior-level executives. Of course, the immediate value of each chapter will be largely determined by the immediate needs and interests of each reader. I would be remiss if I failed to acknowledge the superb graphics provided by Graham Parish. I also want to commend, again, Tim Dickson and his associates -- notably Ken Pottinger, James Pickford, Laura Scanga, and various school "co-ordinators" -- for pulling together so much excellent material, then getting it all properly presented. Bravo!
Great Collection of Strategy Articles
Broad spectrum and excellent quality
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An Excellent Case Study for Giving someone more rope
You have to read this!
Star Power
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An Outstanding Book for Lecturers
Start here!McKeachie is a psychologist, and his personal experience is in teaching the social sciences. His preferred approach is constructivist rather than didactic (he prefers discussion to lectures), and his personal value system (chapter 25) can be sensed in most of his advice. His highest value is love and respect for others within a relativistic framework. He is quite committed to active learning in all its various guises.
In a fragmented discipline like psychology, McKeachie's approach is likely to be quite successful. I wonder if those teaching in disciplines with a higher fixed content will find his advice as useful.
The primary strength of this book is the smooth blend of theory with practical advice. Research-supported theory (learning and memory in chapters 4 and 5, Bloom's taxonomy in chapter 24) is introduced with a light touch that makes it easy to assimilate - often with a "take what you want, leave the rest" attitude. In like fashion, the practical advice (cheating, discussion monopolizers) is not heavy-handed, but suggestive.
I read this book through over a two day period, finding that it bogged down only in Part 5 that focused on teaching in contexts that I am unlikely to encounter in the near future. Twice I found myself revising my typical course syllabus.
Good advice for new teachers!
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Companies on the right road.
An excellent applied reference on The Natural Step
The Natural Step in action - great practical case-studies!
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It's called Mah-ke-ting...The book is laid out in an easy fashion, thus making it simple to learn such a complex idea.
If you haven't had the pleasure of taking his many wonderful marketing classes, you must pick up this book.
I'm surprised that so many people have chosen to return this book; I would never return mine. I consider it a true keepsake.
Best Marketing Book Ever!!
He's the greatest
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Good content despite omissions1) It does not provide a great deal of content on the Najdorf, which is one of the most important variations in the Sicilian. It just includes a few games and says "don't attempt without preparation."
2) While it provides a lot of information on the Scheveningen, it does not cover enough on the Keres Attack, which is a very deadly White weapon in this particular variation (in fact, because of it, many transpose into the Schev via the Najdorf by playing ...a6 first).
3) While its one-for-all system against the Closed Sicilian (which the author defines as anything other than 2. Nf3 and 3. d4) is adequate, it does not mention 2. ...d5 3. exd5 Nf6! against the Grand Prix attack, which is a very viable option for Black.
4) It repeats itself a lot in the "mastery" boxes.
5) It does not even mention the Accelerated Dragon.
Despite these pitfalls, the book is well worth reading, especially for those wanting to play the Dragon.
Mastering the Sicilian
Attack - play the sicilian

Metrics: why bother?
For the price you can't beat it
Amazing amount of info in less than 100 pagesHighlights: (1) Part 1's chapter on The Balanced Scorecard manages to capture the essence of Kaplan's and Norton's seminal book on that subject. (2) All of Part 2, including measurement models, defining metrics and the three-step method given by the author are invaluable tools. (3) Part 3's Using Metrics to Improve Performance is on the mark in each of the chapters. Likewise, Part 4's Advanced Metrics is excellent because the treatment of process and capability metrics makes these two topics understandable (I had a hard time grasping these topics in other books).
This book earns 5 stars and goes on my short list of books to recommend to clients and colleagues.

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Mechwarrior 3: Prima's Official Strategy Guide
A truly magnificant guide
Not as funny as the MW 2 guide but still worthwhileBTW, D/L the vers 1.1 patch for the game itself from microprose
At the present time, COPD is not curable. However, by reading Life and Breath, it will help those suffering from COPD live longer, happier and healthier lives. The book will teach us how to better control COPD.
One is taught and is given a better understanding of the complete chest workup. Eating habits are gone over extensively, and we learn that by changing our diet we can breath easier and more normally.
Pulmonary protection and physical work outs will allow us to breath easier and realize it is never too late to give up bad habits. Treatment strategies for both asthma and COPD are outlined in the book and are extremely important.
I recommend this bood to doctors, COPD patients and their families.
Daniel J. Colona, NY