PSA

Used price: $4.00

One Way to Help A Friend with Prostate Cancer
Finally, I Can Understand!
List price: $55.00 (that's 11% off!)
Used price: $39.10
Buy one from zShops for: $38.99

Boring!it is a fair representation of what PSA really is. They seem
to focus on the technology represented by one particular
vendor's solution instead of an industry overview.
Excellent bookVery well written and easy to understand, the book is full of graphics, diagrams, figures and charts that explain basic concepts common to all PSA systems. I particularly like the PSA cycle diagram that demonstrates the various aspects of a powerful PSA solution...
Working in the services industry I can truly appreciate this type of reference book, mainly since it provides an overview of all of the important aspects to consider when evaluating PSA products. As well, it describes methods of avoiding difficulties that will come in the way of a successful PSA implementation. Another impressive and very useful part of the book is their professional services automation request for proposal template that addresses key questions in order to properly implement such a solution.
The authors share their six years expertise in the field by providing their view of PSA through real life experiences of veteran project managers, IT experts and business executives. I think this is the best book ever written about PSA, and from my understanding, the only book on this subject.
A must for everybody who is involved in the service industry.
Thorough, informative and practical - this book is GREATWhat I liked most about the book was the fact that the concepts were presented in a way that could easily be understood. The most prominent factor that made this book so good and useful is that it offered an exceptional tutorial on successful project and service management through a PSA implementation.


With a dash of humorAlthough Mr. Hitchcox is a firm advocate of including the companion in the process, I was pleasantly surprised to find "The Wife Gets to Speak" at the close of the book where his spouse gives her perspective on the ordeal. More first-person books should take this route because this disease affects more than the man.
The book is short, laced with cartoons and a fast-read but perhaps exactly what most newly diagnosed men need. At that early stage, one doesn't have much attention span. There's also good resources, a list of questions for your doctor and a good, workable index. And don't let the year of publication (1997) stop you from getting it. He gives an attitude that will be needed as long as there is treatment for this disease.
I enjoyed the book well enough to wonder why it isn't listed at more Web sites. It will be at mine with a recommendation to get it - as I did - from Amazon.com.
Robert Young robert@phoenix5.org






