General-partnership
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Breaking down the Hierarchy
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Tells the real reason businesses fail and people go brokeTells what to do in setting up a company, how to use a "Key Indicator" approach to running it so as to catch malfeasance before it even affects the firm, and to keep everyone on the right track to make the firm grow.

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Wonderful book, actually has ethical adviseIt is truly ethical!!

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Great book for concept reference
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A Different Approach
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How to transform a bureaucracy into a healthy organizationIf you often wonder about why you end up working more than others, why some people don't understand what you clearly state or why everybody sees what is wrong in the company and they don't do anything to fix it, this book is for you. It goes to the root of the problem, explains it plainly and offers a step by step program to solve it. The book also provides a better understanding of what's behind the Enron debacle and the government agencies mishandling of security issues before, during and after September 11.
It doesn't matter if the reader is a CEO, a manager, a professional or a secretary, he or she will find familiar faces and situations; people that could be your boss, your vice-president of sales or your managing editor. Why do we have the chance to see ourselves and others in these pages? The book is simply about human nature. It deals with the underlying emotions, culture and language that make many bureaucracies what they are: an incompetent and unfulfilled mass of otherwise intelligent, good and hard working people.
Martin explains that lack of collaboration between leadership and other parties in the organization brings an unbalanced approach to responsibility. The author describes what he calls the "heroic leader", which takes more responsibility that he or she should. Conversely, the other parties react giving up responsibility. Once the leader is unable to meet the goals, he or she sits back and takes the position of the followers. Meanwhile the frustrated followers take responsibility for their part, but because they can not attain the needed broad or bold solutions, parties induce the leader to take again more responsibilities that he or she can handle, and the infectious cycle of dependency starts again.
The mysterious Responsibility Virus is nothing more than the very human fear of failure. According to Chris Argyris, cited in the book, there are "governing values" that guide the way we interpret and deal with the world. They reside so ingrained in human nature that they apply to people across ages, cultures, economic status, and educational levels. Humans-Agyris claim--will always try to win, maintain control, avoid embarrassment and stay rational in any situation. Fear of failure triggers the governing values and they make us either take more responsibility (fight) or abdicate responsibility (flight).
Martin proposes the use of some "tools" to improve collaboration (choice structuring process), eliminate the mistrust and misunderstanding (frame experiment) and to balance capability and responsibility (responsibility ladder) among the parties in the organization. All these tools have the general objective of untying the person from the situation that requires attention and put aside the biased frame of mind from which we see the problem. Once all the parties involved in decision-making have a better perspective of the issue, they are in a position to find a middle ground between capabilities and responsibility.
It is at the end of the book, redefining leadership, when Martin describes the leader as what sociologists or psychologists would call a mature personality. According to the author, a leader should be capable of splitting responsibility through dialogue, apportioning responsibilities in keeping with capabilities, but more importantly, making apportionment discussable and subject performance to public testing. Although he doesn't mention it, you have the sense that it is the leader a significant carrier of the responsibility virus and also accountable for spreading his or her fear of failure throughout the organization.
In these times of leaders finger-pointing at each other and frustrated managers turned into audacious whistle-blowers this book is a timely required reading to understand not only organizations but the world around us.

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Great book about Great architect ...
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Bible for teaching school-family-community partnerships
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A Stake in Tomorrow is a fascinating book.The following review is from ISO9000 + ISO14000 News 4/1999.
The name of John Marsh should be familiar to readers of ISO 9000 + ISO 14000 News since he contributed the article in our March/April1999 issue on the ISO Technical Report 10014, Guidelines for managing the economic effects of quality. In addition to his participation within ISO/TC 176 as convenor of the working group that produced the above report, he runs TQP, an international training and consultancy company, which specializes in involving stakeholders in process improvement.
As such, he is obviously the right man in the right place at the right time, since the process approach to organizations, continual improvement and stakeholders receive considerable emphasis in the "new, improved" ISO 9000:2000 revisions currently under development (although in the standards, the term "interested parties" replaces "stakeholders", since the latter is difficult to translate into many languages).
In view of the above. John Marsh is also the author of the right book at the right lime: A Stake in Tomorrow: World Class Lessons in Business Partnerships').
From making profits by satisfying customers, more progressive businesses are moving to a new, more holistic mindset, which has no doubt been germinated by environmental issues, rising populations and scarce resources. This mindset places the organi-zation in a wider context. For what has been called elsewhere "a license to operate", it needs to take account not just of customers and shareholders - and, if they are lucky, employees - but also of its suppliers, the community, legislators, and, indeed, society as a whole.
'The big picture' For John Marsh, this recognition of stakeholders in general takes place as organizations of all types become more aware of "the big picture", under the growing influence of systems thinking.
'The challenge for organizational leaders is how to involve these diverse groups, with differing wants and needs, through the planning, delivery and review of products and services.' In this book, leaders will find many practical ideas on how to do so.
One of the main methodologies described is the application of process analysis to organizations to bring out their purpose, customers, core activity, partners and controllers. Examples are given of process analysis applied to an organization, a community, a crime prevention campaign, and the provision of a new hospital.
The author describes methods of involving stakeholders in strategic planning and in process improvement then presents various tools and techniques for specific uses.
Lastly, John Marsh brings it all together with actual examples of stakeholding drawn from both private (waste management, hotels, retailing) and public (schools, defence support, hospitals) sectors.
To sum up, A Stake in Tomorrow is a fascinating book in its own right and also provides insight into one of the strands of thought which have been inputted into the new versions of ISO 9000 currently under development.

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Kissinger Analysis Before His FameOn the original edition, the portion of the title "The Troubled Partnership" evidently appeared prominently on the cover. Book sales for this sort of work were about what one would expect, except in one small portion of the nation, where sales were remarkably robust. The publisher investigated, and found that the book had been placed not in "current events" or "history," but in the section of the store featuring books about marriage and family self-help.
THE PARTNERSHIP WAY provides nine "lessons" which guide a group through C&B. This path is structured so that the group follows it together, without relying on the "authority" of a "leader." The experience of covering this material in a "partnership way" is what they didn't teach you in school. Learning to work together without ranking ourselves is a skill that we lost thousands of years ago. This book presents an opportunity for those who would like to reclaim that skill.