Export-management Books
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Business Book that average people can understandReview Date: 2000-04-13
A Frenchman, an Indian, and a Brazilian Walk into a Bar �Review Date: 2000-04-28
Allison: "No, that was wonderful. I love being reduced to a cultural stereotype."
[Annie Hall, 1977]
------------------------------
Everyone talks about globalization, but few do anything about it. As the world contracts, many once-arrogant executives find themselves humbled by their ignorance of the manners, modes, and mores of other nations and cultures. At the same time, accelerated communication has built self-confidence among those leaders who might once have aped the methods of Western business superpowers. Americans, British, French, and a host of the traditionally smug are discovering that they can't just talk at their counterparts to the east and south. They need to understand them, speak their language (figuratively and literally), and learn how to make the borderless economy work.
So argues Robert Rosen and his colleagues in Global Literacies. Using a 1,000-person survey, combined with interviews with 75 CEOs in 28 countries, the authors have developed a model of twenty behaviors and roles for the twenty-first century leader. These competencies - "Chaos Navigator", "authentic flexibility", "Respectful Modernizer", etc. - are here elucidated by example, using extended interview excerpts and admiring descriptions of leaders chosen as competency archetypes. It's a reasonable approach, particularly when complemented by capsule summaries of their leaders' countries and their cultures. If your knowledge of world history, geopolitics, and comparative religions is limited, and if you don't have a World Fact Book near at hand, then you'll find convenient answers in these reports.
But every reporter wants to write editorials, and it's in the oration and polemics that Global Literacies stumbles. As a business topic, literacy is not lite and racy, so the authors try to spice up their book with fortune-cookie truisms....
"Leaders are people, too."
Global Literacies is clearly the work of a motivational speaker, full of sound bites and fury. It also tends towards proof by sweeping assertion. Discussing China's $30 billion Ping An Insurance, for example, the authors state that "the secret of [its] success is its ability to keep one foot in traditional Chinese culture and one foot in the world, constantly learning and modernizing Chinese culture." This may be true, but how could it be proved? How does one measure "learning and modernizing" as a competitive advantage? Must great leaders always have strong cultural roots?
How you respond to Global Literacies will depend in part on where you stand in the classic argument of nature vs. nurture. By overemphasizing "national traits" that predetermine behavior, Rosen and his colleagues have fallen into the classic trap of cultural stereotyping. They argue for example that "we need to combine the egalitarian nature of the Dutch, the change orientation of Americans, the achievement orientation of the Overseas Chinese, and the humility of the Scandinavians." All Scandinavians? Aren't there any supercilious Swedes out there?...
Ultimately Global Literacies informs more than it persuades. Some segments are merely unfortunate; Douglas Ivester, held up as the epitome of communication and "urgent listening", has since been fired as CEO of Coca-Cola for a series of gaffes and mishandled controversies. And it is true that the interweaving of interviews and facts can be instructive, even enlightening. But eventually you begin to wonder whether these cultural depictions are portraits or cartoons. If you're going to travel around the world in 400 pages, be warned that travel may narrow the mind.
A Welcomed Global Leadership PrimerReview Date: 2001-07-23
Your eyes are bigger than your stomach.Review Date: 2002-02-05
Boasting a "landmark study of CEOs from 28 countries" on its cover, the book contains less than 10 survey questions from the study, all of which are freebies which offer no additional insight to the quest at hand. For example, one survey question asks, "do your cultural roots influence your thinking?" The question is so poorly designed from a research point of view, the answer doesn't really matter.
The rest of whatever study of CEOs the authors compiled was reduced to regurgitation of current buzz words, "understanding and valuing yourself", "engaging and challenging others", "focusing and mobilizing your organization", "valuing and leveraging cultural differences".
The remaining pages are filled with trivia-type facts on who's who around the world, such as a generic list of major religions: Hinduism, Buddhism, Confucianism, Taoism, Judaism, Christianity and Islam.
At the end, you should expect to get out of this book what R.R. got out of his visiting 30 countries over a two-year period, traveling 250,000 miles, as he explained to the readers in the intro. That's nearly 350 miles of traveling a day, everyday of the year, and less than a month for every country. You tell me how much cultural immersion and interaction a person can experience out of it.
Informative and ElegantReview Date: 2000-02-12

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Filled with information and insight.Review Date: 1999-03-25
more reflective from US scholar after Asian financial CrisisReview Date: 1998-07-13
No longer topical or relevantReview Date: 2000-10-04
dated (when it was written)...Review Date: 1999-05-27

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Griffen & Pustay are liersReview Date: 2007-06-19
The Author is such an ediot to the extent that he/she or whatever ediot editors helping them to issue this book, are saying that the Israelies won the war in October 1973; while that it is a fact that the egyptian army had them surrounded and was about 40 miles of their capital ready to make them a history,if it wasn't for the U.S stepping in; Israel would have been a history !
I wonder how much did the israely government paid you stupid to publish such lies ? I have no respect for you biast !
Too much self-referenceReview Date: 1999-07-03
Worth readingReview Date: 2003-11-22
Littletext.com switchReview Date: 2003-08-05

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An excellent foundation for ESL studentsReview Date: 2008-06-12
Great Textbook for Business Culture ESL ClassReview Date: 2003-09-28
My mistake I supposeReview Date: 2002-03-04
As an ESL text it may have uses in the hands of a good teacher (because the material is superficial). If your or your students actually need to LEARN something about doing business outside your home country, look elsewhere.

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Not up to the authors' prior standardReview Date: 2002-03-01
The biggest problem is with keeping current. (The authors allude to this issue in their preface.) This book was based on 1999 material and published in 2001. There's a lot of material that has very limited shelf-life, such as a list of government officials in Italy. They publish a list of national holidays for each country, listing both date and day of the week. (Where was their editor?) Obviously that information is only good for one particular year.
Treatment is superficial in many aspects. Under "currency" they only state the name of the currency, with no reference to pegging or exchange rate volatility. Under "Intellectual Property Rights" they discuss the treaties the country has signed. You would never learn there is an intellectual property issue in China from reading this book, because China has signed all pertinent treaties.
Their treatment of cultural issues is not structured. They list five cultural tips per country. These tend to focus on manners issues such as being (or not being) on time. I'm more attune to the method that Geert Hofstede uses in his books where he defines a cultural trait, discusses its implications, and then states how strong that cultural trait is in the country. For example, Hofstede introduces "power distance" as a measure of hierarchy and respect for authority. He then discusses implications for the decision making and negotiation processes. Finally, he gives the scores for each country, leaving the reader to draw conclusions. The authors of this book do discuss one cultural trait for all countries, defined as "Time." To them it means attitudes toward promptness. There is no discussion of the inverse relationship between attention to promptness and flexibility in scheduling, which is a hugely important issue in buying or selling.
Finally, and this is a personal issue because I am a purchasing consultant and educator, there is a heavy emphasis on selling in other countries but almost no attention to buying there. They could have given GSP-status for imports into the US, for example.
I recommend spending your money elswhere. Buy "Kiss, Bow" to learn about manners issues. Get "Culturegrams" to get annually updated information on history and geography. If you really want to study a country it will take more depth and more current material than this book carries.
An Incomparable Source of Information and CommentaryReview Date: 2000-11-16
Excellent resource for U. S. exporters of all sizes.Review Date: 1998-09-24

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Solid business simulationReview Date: 2006-02-14
You must understand this to use it!Review Date: 2002-12-07
NOTE - this software is totally useless to you unless it is offered as part of a class. You need at lest three teams AND the special administrator software only available to teaching professionals.
Avoid at all costs!Review Date: 2001-11-14

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Very entertaining and exciting knowing the gaints of Asia.Review Date: 1997-07-17
Superficial and light weightReview Date: 2000-01-28
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Good ReferenceReview Date: 2002-10-16
DO NOT PAY MORE THAN $5 FOR THIS PAMPLETReview Date: 2005-06-16

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What to do?Review Date: 2008-05-18
Solid pointsReview Date: 2007-11-13
Other excellent books for reading: Fluctuating Life
Quest for a Dream: A Life Committed to Progress
Let's Talk Africa and More
Dont waste your moneyReview Date: 2007-05-16
Don't waste your timeReview Date: 2008-07-06
3 stars for getting the topic out in front of people, -2 stars for not getting it right.Review Date: 2007-04-29

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WorthlessReview Date: 2001-08-24
Dead OnReview Date: 2003-07-26
Japan¡¯s success and failure in light of business strategyReview Date: 2002-08-16
Michael Porter become the celebrity in the field of business strategy with his two books, ¡®Competitive Advantage¡¯,
¡®Competitive Strategy¡¯. Takeuchi and Sakakibara secured their name in organizational learning school with their book, ¡®The
Knowledge-Creating Company.¡¯ With this book, ¡®the word, ¡®knowledge creation¡¯ has been widely circulated within business
schools.
This book poses the question, ¡®Why does Japan stumble?¡¯ it¡¯s the single most popular subject in Japanese studies.
Numerous books come to mind on that issue. The approach this book takes is, nonetheless, unique. While others have tackled
it in the view of macroeconomics or political economy, authors of this book take the view of microeconomics, or more precisely
business strategy. They argue that more-than-decade-long deflation and liquidity trap are not the fundamental problem, but
just symptoms. The underlying problem must be hunted for elsewhere: the eroded competitive advantage of Japanese companies.
There has been warning signs since 1980s well before bubble bursting:
1. Since 1980s, no new internationally competitive
industry has emerged.
2. The profitability, or capital productivity has long been low. Export share has been achieved and
maintained partly by sacrificing returns to capital.
3. Japan¡¯s share of world exports peaked in 1986 (10%). But it has
fallen since then to below 8%.
Bubble and subsequent financial meltdown certainly is serious trouble. But above reveals
much deeper crisis: the loss of competitiveness.
Michael Porter maintains that firms initially gain competitive advantage
by altering the basis of competition. They won not just by recognizing new market, or technologies but by moving aggressively
to exploit the,. A firm¡¯s local rivalry in home nation plays a critical role in shaping manager¡¯s perceptions about the
opportunities that can be exploited. Firms that survive vigorous local competition are often more efficient and innovative.
In the 1970s and 80s, Japan set the world standard for operational effectiveness, that is, for improving quality and lowering
cost: TQM, JIT system, lean production, cycle time reduction. Japanese companies pushed the productivity frontier well beyond
the capabilities of many Western companies. Japanese companies¡¯ competitive advantage was obtained through cut-throat local
competition. But starting in the mid- and late 1980s, the gap between Japanese and Western companies began to narrow through
so-called restructuring or reengineering. Now Japan¡¯s source of competitiveness has been eroded away. As a result, international
competition has ever more vigorously intensified not in the behalf of Japan. Worse, what drove Japan to be competitive now
serve as drag on it. Fierce local rivalry degrade into competitive convergence. It means that all the competitors in an industry
compete on the same dimension. As rivals imitate one another¡¯s improvements in quality, cycle time, or supplier partnerships,
competition becomes a series of unwinnable races down identical paths. This occurs because Japanese firms believe that by
mimicking competitors¡¯ technologies and products, they can avoid being in a weak positioning in the market. Because, as a
result of mutual benchmarking, Japanese companies cannot but think of competition only in terms of operational effectiveness
for their product lineup converges, the have made it almost impossible to be enduringly successful. The more benchmarking,
the more they look alike. To avoid such a stalemate, they try to diversify product lineup. But it inflames only to another
round of convergence. This kind of local rivalry has finally led to excess costs to over-differentiation for products as well
as their components. Such costs have become too high, thus leading to a considerable waste of resources. When they set the
best practices, such a cost could be dissipated at the expense of Western competitor¡¯s market share. But now such an advantage
rarely exists, if any. Competitive convergence leads to the lack of focus. The lack of focus results in no obvious competitive
advantage for they are over-diversified. Authors recommend to compete on strategy: Operational effectiveness is just one of
two ways a company pursues superior performance. The other is through strategy, or competing on the basis of a unique positioning
involving a distinctive product of service offering. The essence of strategy is to perform differently from rivals. It¡¯s
choosing not to do something. They succumb to the temptation to chase easy growth by adding popular features and taking on
product lines or services that do not fit their strategy. Or they target new customers to whom the company offers noting unique.
But attempting to compete in several ways at once creates confusion and undermines organizational motivation and focus. Profits
fall, so more revenue is seen as the answer. In sum, authors argues that the problem of Japan is more in mind-set than in
unchangeable circumstances in Japan.
Reviving the competitive advantage of JapanReview Date: 2001-12-12
"This book aims first and foremost to offer a theory that can explain and interpret Japan's postware economic trajectory." This 'theory' follows a mostly academical and economical research method. In Chapter 1 the authors first discuss Japan's economical history, whereby the authors use extensive graphs, figures and tables to prove their point: "Japan's actual competitive performance, then, has been mixed for decades." Expanding on their discussion on the economical history, the authors challenge the Japanese government model. "At the core of the Japanese government model is a particular conception of the process of economic development and the bases of competitiveness. It embodies an implicit aversion to certain forms of competition and an effort to channel competition in various ways." This model goes back to the early post-World War II period, when "the nation was in shambles". There is an 12 developmental policies list which form the building blocks of the Japanese governmental model. The authors discuss the impact of these policies on Japan's successes and failures.
In Chapter 3, the authors discuss Japan's unique management model. "The model stresses attributes such as teamwork, a long time horizon, and dedication to continuous quality improvement, all of which remain important Japanese strengths. But it has also encouraged conformity and a conception of competition that is dangerously incomplete." Again, the authors introduce a list of policies which are typical for the Japanese corporate model. The authors' biggest complaint is that most Japanese companies do not have a strategy, they tend to compete on operational effectiveness. (For more see Porter's 1996-article 'What is Strategy?')
In Chapter 4 the authors try to explain Japanese competitiveness. This model for competitiveness follows the universal model: "vigorous competition in a supportive business environment, free of government direction, is the only path to economic vitality." Most of this chapter is directly taken from Porter's 1990-book 'The Competitive Advantage of Nations', discussing various industries (both successful and unsuccessful).
In Chapter 5, 6, and 7 the authors aim to come up with an answer to move Japan forward. The authors discuss the requirements for both government and companies. "What is needed is nothing short of a new economic strategy, one that builds on the true bases of Japan's past success, recognizes the differences between the country's rebuilding challenges and its present circumstances, and addresses the realities of modern global competition." So can Japan compete? The authors believe it can. "Japan has a history of competing successfully at the highest level and rapidly advancing national productivity, when competition was allowed to proceed unfettered. ... Japan can compete. To do so, however, it will require the systematic changes in both business and government we have described. ... As it has shown in earlier periods of transition, if mind-sets change, Japan has the capacty to move rapidly."
Yes, I do understand the disappointment of some of the other readers. In line with Michael Porter's 'The Competitive Advantage of Nations' (1990) this book is more about governmental issues than the activities within companies as in Porter's bestsellers 'Competitive Strategy' (1980) and 'Competitive Advantage' (1985). In their search for their answer to the title-question (Can Japan Compete?) the authors use an mostly academical and economical approach, which can be daunting to some readers. The book is mostly aimed at Japanese multinationals, economists, and governmental officials, and includes some strong critical comments toward their policies.
A Gimmick..Not worth a pennyReview Date: 2001-07-20
Porter, again, suggests solutions without keeping in mind the 'contexts'. 50 years after the defeat in war, today, Japan has companies that compete globally, its people living a high standard of living. Compare the rate of this 50 years of development with any other country's development and you find Japan a clear winner. And Porter just writes them off!
Every country has unique siuation (its context) thus, the exsisting economic structure in Japan is the product of its unique situation. Poter wants to turn blind eye to this.
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