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Great reference tool for all workplaces.Review Date: 2003-11-04
The Web Conferencing BookReview Date: 2004-03-12
HIGH RECOMMENDATIONReview Date: 2003-09-24
Invaluable book - a must have!Review Date: 2003-10-02
General and non technicalReview Date: 2004-12-31
This book will give maximum benefit to a non-technical person who knows nothing about on-line collaboration. The book is effective in giving a survey of the conferencing products and services available on the market at the time of publication.
Here is my description of my "wish list" for a book on Web Conferencing:
1. Target audience: Information systems professionals
2. Detailed coverage of network issues involved with Web conferencing, including bandwidth, infrastructure and security issues.
3. Cost structure for each product reviewed.
4. Some coverage of manipulating low cost configurations to provide high levels of service. (How to do more with less).
5. Professional, rather than chatty, tone.

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Honest and TransparentReview Date: 2005-08-26
The opening chapters were somewhat difficult to get through. Perhaps it just took several pages for me to get used to his prose?
The underlying message I felt was that having a socially responsible business is possible but will require a lot of work on everyone's part. Everyone is so connected to each other now. Perhaps an environmental conscious entrepreneur decides to open a chain of organic restaurants and ensures that farmers are paid a fair price. But what if the restaurant hires an exterminator that uses a toxin that ends up contaminating the soil for generations?
The idea is to have a closed-loop business model ... that leaves things in the same condition as when the company began. For example, think of the credo of camping sites. Moreover, the closed loop business model is more than just your business but includes your suppliers and customers. Specifically, there are hidden costs to disposal of things like electronics and the ubiquitous clear plastic bags. Of course, we every day consumers can throw them in the trash for someone else to deal with. But someone does deal with our trash and there are some real costs. The book gives a story of a putrid land in China where a lot of our electronic waste goes.
I have always loved companies that are transparent with their business models from a financial perspective. Transparency is about communicating to shareholders, consumers, and employees. Transparency is about being candid and introspective on dealings and reasoning for decisions.
There are a mixed bag of corporate stories mainly with Ben & Jerry Ice Cream (who is now part of Unilever) and Seventh Generation. There is of course some mention of Johnson and Johnson's Tylenol case and also on electronic companies like Hewlett Packard and Dell. There is some applause for British Petroleum for a decision to put no money to politics and Shell who compromised with Greenpeace on an issue in Africa.
Surprisingly this is a well thought out book that doesn't get hysterical. It's honest, transparent and I recommend it.
Must ReadReview Date: 2005-06-10
Chris Ortiz, author of 40+: Overtime Under Poor Leadership
A Necessary PerspectiveReview Date: 2004-11-26
He recognizes that running a company using these principles is not easy but definitely worth it.
He covers most of the pioneers in the field (Roddick, Cohen, Anderson, Chouinard) and their struggles to live their corporate lives in a responsbile way.
I highly recommend it.
Dale Fitzgibbons
This book matters a lot.Review Date: 2005-09-10
As one of the pioneers in the corporate social responsibility (CSR) movement, Hollender is evangelical about promoting the implementation of CSR "in all of its forms." I'm not sure I know what he means by that. As he acknowledges, it's in the "mind of the beholder" because there's "no firm consensus" about what CSR means. I certainly can't criticize him for not pinning down the concept. Professor Ronald Sims (2003), in his own book on the subject for instance, has offered five different definitions. I think Hollender equates CSR with the idea of a triple-bottom line of responsibility and accountability for fulfilling what he thinks should be the financial, social, and environmental obligations of a corporation.
Margaret Mead once said in effect that social change always starts and can only start with a small group of people. The small group identified in the book as pioneers in the CSR movement include small business entrepreneurs like Ben Cohen and Jerry Greenfield of Ben and Jerry's Ice Cream, socially responsible investment funds like the Calvert Social Investment Fund, and a host of advocacy groups or non-governmental organizations (NGOs) like the activist group, Greenpeace, and the more reserved Businesses for Social Responsibility (BSR) that was conceived as sort of an alternative Chamber of Commerce.
The book gives an interesting account of the different ways in which these pioneers promote CSR among big corporations. One way, for instance, is non-confrontational and educative in trying to "bring big business [no matter how socially irresponsible] to the table and then move the table." For example, BSR works closely with big companies to promote a set of best practices that hopefully will not only further the CSR progress of those companies but also entice other companies not to be left behind. Another way is confrontational, involving pressure tactics and sometimes law suits. Greenpeace, for example, gradually succeeded in pressuring Royal Dutch Shell to choose a more environmentally responsible way to dispose of an obsolete oil storage tanker and loading platform in the North Sea.
As you can well imagine, the notion of CSR is controversial and fraught with issues. The authors clearly know that and for the most part deal with the issues relatively well in my opinion. I'll mention and discuss a few of the issues.
Perhaps the biggest issue is over what should be the legitimate purpose of business. Hollender, understandably, totally rejects what he considers to be the "hysterical" opinion of conservative economist Milton Friedman that CSR is "fundamentally subversive" and that the only legitimate responsibility of business is to make an honorable profit. To Hollender, CSR "in all of its forms" is the legitimate purpose. Thus a corporation that seeks to ameliorate public problems not of its own making is a more socially responsible company. He cites Coca Cola as an example of a company persuaded by activists to modify its operations in ways to further the prevention and treatment of AIDS among its employees and those of its bottlers and suppliers.
Three related issues are over who should be the public corporation's legitimate stakeholders, for what should it be held accountable, and over what period of time. To people in Friedman's camp, the issues are no-brainers. Shareholders are the only stakeholders, the corporation is only accountable for maximizing their wealth and doing so through legal means, and time is marked in quarterly returns. This view is basically that the conventional bottom line is the only one that must matter. To people like Hollender, the issues are also no-brainers. Absolutely everyone and everything, including the environment, along the company's long value chain from initial product resources to product disposal are the company's stakeholders, the company must be held accountable through full and transparent cost accounting to every one of those stakeholder interests, and time is marked in the long run. The conventional bottom line is thus immensely modified quantitatively and qualitatively.
I found the authors a bit lax in relying on several of their sources about one important matter bearing on those three issues. The sources were quoted as claiming that boards of directors have a statutory obligation to maximize shareholder wealth in the short term. I questioned that claim, and one of Hollender's spokespersons acknowledged that it was a mistaken claim. But this nevertheless doesn't negate the immense pressure CEO's are under to hit the numbers each quarter. This pressure comes primarily from institutional investors who might as well be surrogates for a statute. It takes a morally courageous CEO and a sustainable company to resist that kind of pressure. In an article featuring Hollender and Bill George, the recently retired CEO of Medtronic, the latter commented that he would say at every annual shareholder meeting that the company was "not in the business of maximizing shareholder value," and he believed he "got away with that because the results were so good" (Kelly, 2004).
Another related issue is over how much self-disclosure there should be of a firm's CSR performance. Hollender proposes full "transparency," yet acknowledges that it can make the company squirm, as his did, over risking the possibility that full disclosure may end up making the company legally liable for a product shortcoming that might not otherwise ever be known. He agonized, for example, that while one of his products was more "natural' than that of any of his competitors, he was sure some of his customers at least presumed that his product "was a bit better than it actually was." Not being a fanatically unrealistic CSR advocate, he decided to put a "product self-critique section" on his company's Web site instead of putting a disclaimer on the product's packaging. It's a compromise, yes, but far more responsible than the values held and practiced by a baby food maker I remember as once having been charged with diluting its product.
Another related issue is whether to take a public company private to escape Wall Street analysts and record-keeping requirements. More public companies are apparently going private, and Hollender himself is a case in point. He took his firm private, and that is what it still is today. He points to the private outfitter, Patagonia, as being able to take socially responsible actions much more easily than if it were traded on Wall Street.
Yet another issue addressed, and the last one of theirs I'll mention, is over whether a small, socially responsible company should "sell out" to a larger corporation. An advantage of doing so besides making a lot of money from the sale is the prospect of a responsible product being introduced to a much larger market. But a disadvantage is that the seller risks seeing its values and practices diminished if not overturned altogether by the larger corporation. The authors describe how Ben and Jerry initially felt they had negotiated a deal with Unilever, the buyer of their company, to preserve the values the two pioneers held dear, only to learn later of some actions taken by Unilever incompatible with the values.
The authors claim that the CSR movement has become a "contagious trend." I think that's a bit exaggerated, and the authors offer little hard data to back up their claim. I think it is true that CSR is becoming a more popular topic, but I suspect, and the authors acknowledge, that it lends itself to tokenism or lip service for the sake of appearances or reputation. That's why incidentally I chose to mention the authors' examples of Shell and Coke. Shell reportedly regards the North Sea experience positively and claims there is now "increasingly open and honest communication with the communities," yet we read recently that its two top executives were forced to resign after lying for several years about the company's oil reserves (see, e.g., Timmons, 2004). As for Coke, it's frequently in the news for its "cozy ties to strong arm dictators and rogue bottlers" and for other alleged wrongdoing (see, e.g., Klebnikov, 2003). I could also have mentioned wrongdoing by some of the other companies the authors cite as making progress of one kind or another in their CSR performance. My point is that with so much harmful wrongdoing being committed by public corporations, I would far prefer to see a relatively more restrained movement, one that "simply" calls for public corporations to operate "harmlessly." Achieving that standard would be a quantum leap from prevailing corporate behavior, and I think corporations should direct their resources to taking that leap and not diverting them to the solving of problems not of their own making or to giving guilt gifts through philanthropy or to offering isolated token efforts.
The book is intended for a wide audience, including business leaders, employees, and NGOs. I personally think it deserves to be on a best seller list and should be read by the CEO of every public corporation who has yet to decide where to position his or her company on the CSR spectrum. I also think all thoughtful citizens should read this book. It matters a lot.
REFERENCES
Kelly, M. (2004). Conversations with the masters: Two of the great CEOs talk about the pressures of managing with values. Business Ethics, 18, 4-5.
Klebnikov, P. (2003, December 22). Coke's sinful world. Forbes, 86-92.
Sims, RR. (2003). Ethics and corporate social responsibility: Why giants fall. Westport, CT: Praeger.
Timmons, H. (2004, March 04). Shell's top executive forced to step down. The New York Times.
Those who can sometimes teach...Review Date: 2005-06-04
I appreciate What Matters Most as a cautionary tale keeping me alert to some of the perils of my chosen approach (Socially Responsible Investing as a vehicle for change). I had the privilege of hearing Jeffrey Hollender speak at a Working Assets brown bag lunch lecture. He is a forceful presence and very inspiring in his forthrightness in answering questions probing the gray areas that an ethical company must struggle with.
P.S. A recent addition to my review: The Resources section at the back of the book is very well researched and thorough. It would be worth buying the book merely for that appendix.


Scary & Informative at the Same Time- A Must Read for HumansReview Date: 2008-09-29
Required Reading for Everyone who Drinks Water!Review Date: 2008-09-12
What you don't know can hurt youReview Date: 2008-09-02
What's in Your Water?Review Date: 2008-08-28
What's In Your Water? Review Date: 2008-08-25


Not Just for the Fortune 500Review Date: 2007-02-14
A Practical Business Book Review Date: 2007-01-16
SMP as a Guide to Acquisition Potential Review Date: 2007-01-16
Jackson says we should ask four key questions when analyzing an acquisition target:
1) What strategic segment are we entering and who is the competition?
2) Will the new business improve our SMP in segments where we already compete?
3) If we are entering a new strategic segment, can we leverage our SMP in adjacent segments to ensure we achieve a strong SMP in the target segment?
4) Bottom line, will the new business make the weighted average SMP for our overall company better or worse?
Answering these questions can help you know, for example, what types of acquisitions make sense long-term, if you should "overpay" for an acquisition, as well as know when it is wise to sell off or merge a business. I think Jackson's Where Value Hides does a good job of outlining the steps necessary to get to the heart of these questions and make better decisions.
A very useful book, but want more hands-on guidanceReview Date: 2007-01-13
All-in-all, a very valuable read, but would like more guidance in learning how to apply SMP to my own situation.
Not market segmentationReview Date: 2007-01-13


Good flow...Review Date: 2008-11-20
Excellent BookReview Date: 2006-07-18
A Beginner's InspirationReview Date: 2002-04-29
A Beginner's InspirationReview Date: 2002-04-28
Great Feng Shui Advise!Review Date: 2002-05-08

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For all womenReview Date: 2008-11-18
Like Nancy Harless, I have lived in third world countries and found that the bonds women hold are valuable and withstand all that life flings. Nancy has let us in on the lives of many special women and we are richer because of her skill at sharing that feminine spirit with us.
~ Alice J. Wisler,
author of Rain Song, How Sweet It Is, Slices of Sunlight and Down the Cereal Aisle.
Landscape of the human heartReview Date: 2008-07-19
My favorite story is about a woman of the upper class in Belize encapsulated in the confines of machismo expressing herself in a riveting, erotic dancer before other women. This seemed to me a very strong statement about the universal sensuality of all women. The fact that women all over the world beg Nancy for "no more children" re-enforced my belief that birth control was the single most liberating factor in my own life. But, her experience with her friend who declares herself a minimalist on a sailing trip along the coast of Panama was the story I identified with the most. I am an adventure travel writer. My stories speak about finding balance and harmony with self, and therefore society, through nature. Critics tell me I am too absorbed with capturing a sense of place and do not have enough human interaction between myself and native cultures in my stories. I have a lot to learn from Nancy about the landscape of the human heart and why people go to strange places extending a helping hand to those in need. The payback is not just the glad faces of children able to laugh again; it is a process that re-instates your own humanity.
Linda BallouAuthor.com
Travel writer, photographer and
Author of Wai-nani, High Chiefess of Hawaii-Her Epic Journey
For any woman seeking inspiration and to share a sisterhood with others.Review Date: 2008-05-06
Incredible bookReview Date: 2007-12-18
Many Reasons to be ThankfulReview Date: 2007-12-01

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Qu'est-ce que c'est ça? An adorable fun book with fun French too.Review Date: 2008-11-05
Educator and MotherReview Date: 2008-11-02
Allez! C'est bon, C'est tout! The perfect Cadeau (gift)Review Date: 2008-11-05
New York and Paris! I happen to be French and was very impressed by reading this book. How did the author get it to rhyme in 2 languages?
Difficult task, most certainly.
Great job! Je suis étonné!
C'est bon livre!
I highly recommend this book to anyone who wants to pick up French in an easy way and read a lovely story about friends, family, and "faith" in an otherwise "empty" world. Fun read and darling pictures through out for all ages.
Sweet Tale with added treasuresReview Date: 2008-03-30
À Bientôt!Review Date: 2008-03-30
Each audience finds a very different message - as it was meant to be received. The books is perfect for Ages 7-13, plus the Adults. This book (each one) has a FREE audio-download too.
S'il vous plâit, enjoy this fun, little, but powerful book (in all of 22 pages) and see how easy it is to have hope and friendship in the least likely of persons and places (against all odds), see that in losing everything (with a little help) you will find and have everything you need, learn a beautiful language and understand a little about its culture.
To schedule author appearances, order books and arrange for school visits (honorarium deferred) please conatact Tate Publishing.
Merci Beaucoup readers and supporters for all the positive feedback.
À Bientôt!
Many Blessings,
Kristen

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Guide to Performance-based trainingReview Date: 2001-04-04
Everything you wanted to know about training...Review Date: 1999-12-18
As a seasoned practitioner of brain-based learning techniques, NLP, and accelerated learning, I was intrigued by this book - it was the book I always thought I'd write!
I'd recommend it to my friends who've decided they want a cool job like mine.
It covers the A-to-Z of learning - business reasons, contract for learning, learning styles, memory, you as trainer, environment, music, development of learning events and marketing. It even provides usable examples and activities.
The best thing - Lou models what she's writing with the use of illustrations, tables, etc. If you want to be a trainer who does more than lecture, this book is a must for your briefcase...it may never make its way to your bookshelf!
Fast Fun and Flexible ways to learn and teachReview Date: 2000-01-12
Crtical Chain/Theory of Constraints Learning FacilitatorReview Date: 2000-02-05
Ideal student text for professional continuing educationReview Date: 2000-09-10
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when is the next book availableReview Date: 2004-06-24
I also gave this book as a gift to a friend whose taught Sunday School at her church. She had a little boy in her class who had lost his father in an accident the year before. She let him take the book home with him after reading it in class.
I want to see Johnny's next adventure. Thanks for an easy to explain story with great illustrations!
A chance for children to see that dreams can come trueReview Date: 2003-03-04
Little Johnny Diamond is a good lead to followReview Date: 2002-09-08
A superb selection for budding mystery lovers ages 5 to 10Review Date: 2002-09-06
Terrific detective book -- Very highly recommendedReview Date: 2002-07-06
THE ADVENTURES OF LITTLE JOHNNY DIAMOND PRIVATE EYE is a marvelous story that works on a number of levels. First, it's an entertaining story that will delight young mystery lovers. But it is also a tale of imagination and sticking to the truth when even your parents don't believe you. Illustrator Chuma Okoli's powerful and realistic style perfectly compliments the fascinating text. In addition, Author Clay Titus' background as detective and police officer give the story a sense of believability while maintaining an entertaining element, making THE ADVENTURES OF LITTLE JOHNNY DIAMOND PRIVATE EYE come very highly recommended.

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In Response to the Right wing Libertarian below.Review Date: 2007-12-14
A Coherent & Efficacious System, and a Pretty Good Read too!Review Date: 2004-11-10
Schweickart, very much on the other hand of the discussion, seems to bring forth a theory that is both necessary and sufficient, both in providing a basis for understanding its own purpose and for meeting the needs of a culture that is heavily imbued in a single system that must be equaled or exceeded to be replaced. To my way of seeing, this system provides a basis for understanding its own purpose in that unlike Friedman and Rawls, Schweickart's system is not merely a position piece describing the merits of a system already extant (capitalism), or the creation of a theory that will help us to justify aspects of that system; rather, it is a complete system unto itself, at once a response to the existing system, while standing on it's own independent of said system and then becoming and remaining recognizable as a unique approach to socioeconomic aspects of government that instead of merely flowing behind existing structure, is itself the basis forming the structure that will arise out of it. I feel that, as I stated above, this system meets the needs of the culture to which it would be applied by replacing the existing system, not merely modifying or justifying the current one. We have in this text something simply not found in the other two and that is a presentation of a possibility that has existed all along, coming to fruition by being read now in an age of understanding, by individuals capable of taking the theories presented and applying them to actuality and not simply as a ponderable aspect of economic and political interest. This is the point that struck me most plainly about Schweickart's text that seems so vastly different if not blatantly superior to many other writings either in philosophy, or from my limited exposure to them, economics, and that is the actual applicability of the text and, building off that, the ease with which a transition could be made into such as system and the clear benefits of doing so are made remarkable clear without having to imagine anything besides the benefits to be gained and the struggle to be avoided.
Now, I realize, and it's necessary for this critique to understand that the goal of Schweickart indeed may not have been the goal of either Friedman or Rawls, but I additionally feel it to be of great import that while both previous texts made claims to improve conditions of our social reality through impacting an economic change, neither before Schweickart had either shown their theory capable of performing such a feat, or had the components in place to succeed in doing so. With Friedman the reader is asked to assume a version of an economic model that today hardly seems viable in the face of the massive structure and paradigm shifts that have occurred since it was penned. Likewise in Rawls, the reader is asked to assume a great deal not only about the world in which we live in terms of its actual workings and processes, but also to assume an unlikely if not impossible and implausible original position, and for the goal only of justifying a current system that has already been shown to be insufficient, leaving one wondering what the point in fact was and what impact it truly makes other than providing for a theoretical basis and thought experiment. In Schweickart, the reader is not asked to assume this or that, and no original position is called for, as the system argued against is that which is in place and the flaws are not only seen but felt by the reader as actuality, and not as some wild fiscal figment as in the previous two texts. We see the problem, and perhaps what we previously perceived to be a degree of inevitability, already in our daily lives and Schweickart brings forth an alternative that while not nearly as convoluted as either Freidman or Rawls is nonetheless exponentially more efficacious in theory and infinitely more believable without the crutch of assumption leaned on by his predecessors.
I enjoyed reading this book and while as I wrote above I felt that the texts read previously were necessary for a clearer understanding of this one, it was not until this point that I understood why they were read when this was out there to tie it all together.
After CapitalismReview Date: 2008-01-20
Interesting alternativeReview Date: 2005-07-28
Also read "The Machinery of Freedom" by David Freidman, for another alternative: the real free market.
don't miss thisReview Date: 2005-06-17
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