Enterprise Books


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Enterprise Books sorted by Average customer review: high to low .

Enterprise
Enterprise Messaging Using JMS and IBM(R) WebSphere(R) (IBM Press Book)
Published in Paperback by IBM Press (2004-03-06)
Author: Kareem Yusuf
List price: $49.99
New price: $28.53
Used price: $19.00

Average review score:

Excellent book on JMS
Helpful Votes: 0 out of 0 total.
Review Date: 2007-10-17

Excellent book on JMS,
topics in book like easy going ,
dont think just buy and read its worth

Decent book for JMS
Helpful Votes: 0 out of 2 total.
Review Date: 2004-09-25
This is a very decent book for JMS. It works out well to learn the basics. It goes into good depth on the basics. After the basics your pretty much on your own for getting too advanced.

An excellent way to learn JMS!
Helpful Votes: 2 out of 2 total.
Review Date: 2004-07-30
This book makes the process of learning JMS easy for all skill levels. Dr. Yusuf provides real-world examples in a language that is down to earth. He has assembled its content into sections for someone just learning JMS while providing code samples for the seasoned developer. I found the "how to" diagrams extremely helpful when configuring Enterprise JMS in WebSphere. This is a must have for anyone interested in JMS and how it's applied in an IBM WebSphere environment. This is an excellent book!

An extremely useful, practical and well-written book on JMS
Helpful Votes: 2 out of 2 total.
Review Date: 2004-07-23
I found this book extremely useful. It is practical, well-written and provides the necessary ancillary information required to understand the topics. The author builds up nicely from messaging, to JMS basics, advanced JMS topics, IBM JMS offerings, hands-on scenarios(which bring it all together, especially for people who learn by doing), and deployment. In addition, throughout the book, the author provides implementation considerations, recommendations and best practices, which will be of great value to designers and developers alike.

Great book on JMS
Helpful Votes: 3 out of 3 total.
Review Date: 2004-10-08
I've been working with WebSphere for over 5 years (since the beginning) and this was still worth reading. Great book full of examples, step-by-step "labs". This is focused on WebSphere and MQ, but will be very helpful to those who wants to use MQ with any other J2EE server. If you are not MQ and not WebSphere user - this still will be helpful since it has great deal of JMS basics, but you will have to use your vendor's tutorials and examples instead of those in the book. Concepts are still the same.

Enterprise
The Enterprise Unified Process: Extending the Rational Unified Process
Published in Paperback by Prentice Hall PTR (2005-02-21)
Authors: Scott W. Ambler, John Nalbone, and Michael J. Vizdos
List price: $49.99
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Average review score:

A solid IT methodology for the enterprise
Helpful Votes: 0 out of 0 total.
Review Date: 2007-06-01
If you are using the Rational Unified Process, or considering doing so, and worried about applying it to a whole IT department rather than separate projects then this book could well be useful. The book has four parts - From RUP to EUP, Beyond Development, Enterprise Management Disciplines and Putting it all Together. Each section has several chapters and the chapters all start with a nice reader ROI section (showing the payoff for reading that chapter). The writing is clear and there are plenty of diagrams, tables and helpful tips.

The book starts of with some background in the RUP. I particularly liked the description of RUP as serial in the large and iterative in the small. Within the RUP there are also nine disciplines (Business Modeling, Requirements, Analysis and Design, Implementation, Test, Deployment, Configuration and Change Management, Project Management, and Environment). The authors outline 10 best practices they see as core to the EUP (they extend the original 6 in RUP) - Develop iteratively, Manage requirements, Proven architecture, Modeling, Continuously verify quality, Manage change, Collaborative development, Look beyond deployment, Deliver working software regularly and Manage risk. Each is clearly described.

In addition to the change best practices, EUP adds a Production phase and a Retirement phase. They point out that the Production phase is not just maintenance or just operations and support but both and more. I think that any organization building systems should spend as much time and effort thinking about production and running their application in production (which includes maintaining it over time) as they do in building it and I was glad to see this so strongly proposed. They also added an operations and support discipline, mostly but not entirely in the production phase. This discipline includes running the system and making hot fixes. I think the Retirement phase is overkill for most organizations but some will find it useful.

They also added some "Enterprise Management" disciplines for use outside the context of a project and this too is a good idea. The disciplines are Enterprise business modeling, Enterprise Portfolio Management, Enterprise Architecture (I particularly liked the idea that "modifiability" should be considered as part of an enterprise architecture - far too few organizations do this well and fail to differentiate between stable services and much more changeable ones), Strategic Reuse (Again I liked the called-out focus on this - without a real plan no reuse is going to happen), People management , Enterprise Administration and Software Process Improvement (Another good one and a timely reminder to all that you should keep improving your software processes)

Overall I liked the book, though it was a somewhat dry subject (as methodologies often are). There was a lot of good advice, some nice tips and some clearly hard-won experience being shared!

No application is an island
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-18
Many IT organizations still pursue pet projects and develop duplicate applications in isolation, only to address later crises in corporate reporting, portfolio management, IT infrastructure, business objectives, and other areas.

EUP gives a coherent roadmap of how to architect smarter and for the long term. For organizations that don't have a strong enterprise aptitude, this book is a lifesaver. The EUP provides the business case for implementing EUP that will help cut through the politics by addressing the benefits to the bottom line for pursuing an Enterprise Unified Process.

I will be referencing the EUP regularly, and passing it around to others in my organization!

Uniting diverse disciplines...under an easy to follow framework
Helpful Votes: 2 out of 2 total.
Review Date: 2005-09-12
The Enterprise Unified Process (EUP) unites diverse disciplines, including development, enterprise architecture, operations, production and portfolio management, reuse and business process modeling, under an easy to follow framework. It was refreshing to find a book that recognizes the need to accommodate the installed base of existing software as part of the planning, development and deployment process. This is an excellent guide for any manager who wants to ensure that essential IT disciplines are addressed.

The focus of EUP is to enhance the commonly accepted Rational Unified Process (RUP). The authors have added new disciplines to RUP that include business modeling, portfolio management, enterprise administration, reuse, enterprise architecture and process improvement. The introduction of business modeling into the overall process is essential to weave IT processes and disciplines into the most essential driver of any systems initiative - the business. The enterprise architecture discussion was also refreshing given that many organizations have forgone this discipline and have created redundant, stovepipe applications and data structures that significantly stifle business agility.

The "Reuse" chapter raises the rarely deployed reuse strategy. It is critically important to not replicate business processes, models, systems, data structures, source code and interfaces. The costs and risks of trying to keep parallel assets synchronized have been written about extensively. This book promotes the idea that reuse is just another aspect of the enterprise unified process. It is also one of the few discussions about reuse that recognizes the value of harvesting existing assets.

Also of note is the portfolio management discussion that focuses attention on the need to incorporate project management with application management. It should be noted, however, that portfolio management has much less focus on applications than the traditional industry definition as promoted by Gartner, Inc.

Finally, this book makes great use of tips, tool references and citations to books or papers that readers can use to expand on their understanding of a given topic. The last chapter of the book takes a realistic and honest look at deploying the enterprise unified process, including its possible retirement.

Must reading for any RUP organization
Helpful Votes: 2 out of 2 total.
Review Date: 2005-07-23
This book is must readying for any organization using -- or attempting to use -- the RUP. The EUP's additional disciplines completes the RUP in a necessary and sufficient manner.
The book is written in a straight-forward manner, is easy to read and is well-organized. Each chapter reminds you to be practical (the antipatterns), explains how the additional discipline relates to the others and provides software tools and suggested reading.
Don't RUPture your software development efforts without having the more comprehensive approach of the EUP!

A good coverage of RUP plus useful extensions
Helpful Votes: 2 out of 2 total.
Review Date: 2005-06-28
The book provides a very readable coverage of IBM's Rational Unified Process, as well as useful extensions that address important aspects of enterprise systems planning, development, and management. The systematic and disciplined treatment is greatly enhanced by the inclusion of much useful, pragmatic advice that draws from the practical experience of the authors in building real systems.
I quite liked this book. Although it doesn't give enough emphasis to conceptual data analysis (something RUP has always been weak on), it has loads of useful, practical content that make it a worthwhile addition to the literature.

Enterprise
Exact Bayesian estimation of system reliability from component test data (Working paper series)
Published in Unknown Binding by Center for the Management of Manufacturing Enterprises, Krannert School of Management, Purdue University (1991)
Author: Jen Tang
List price:

Average review score:

the most gut-wrenching historical account I've ever read
Helpful Votes: 1 out of 1 total.
Review Date: 2008-01-11
There are no words adequate to convey the effect THE STONES CRY OUT had on me when I read it in 1986. It haunted me for years. I wanted everyone I knew to read it.

Just several years ago I met a woman whose entire family - her husband and all her children - died under the Khmer Rouge monsters.

Amazingly, after the stories Miss Szymusiak recounts: of the young girl who was killed for being too pretty, of those murdered for daring to exhibit signs of affection for one another, and of unspeakable tortures inflicted upon absolutely helpless and innocent people of all ages, the chapter which really drained my blood was the one detailing her witnessing the beginning of the purge. The author notes the young Communist cadres being themselves called in for interrogation and torture and disappearing one by one.

This is a chilling account of the darkest period in 20th Century history.

A child's account of her family's struggle to survive.
Helpful Votes: 23 out of 23 total.
Review Date: 2000-06-08
One of the earliest (1986) accounts from the survivors of the Pol Pot regime, "The Stones Cry Out" seems to have set the style and standard for another more recent child's-eye perspective on the same era, "When Broken Glass Floats". The minute details of everyday life, not abstract poltical assessments, form the basis for our childhood memories. The author's account carries an unvarnished realism which draws the reader into her film-like image of daily life under threat of starvation and execution. This is probably as close as a reader can come to the truth of events in Cambodia during 1975-79. Oral histories such as "The Stones Cry Out" are perhaps the best way for survivors of human rights abuses to indict the perpetrators. Sadly, tribunals driven by international politics are unlikely to have the same impact as the simple testimony of a victimized child. Highly recommended reading for all those with an interest in human rights, Cambodia, and Southeast Asian culture.

Treated worse than dogs
Helpful Votes: 3 out of 4 total.
Review Date: 2005-07-05
You need a strong stomach to read the grueling ordeal of a 12 year old girl in Cambodia under the Pol Pot regime.
The latter and his cronies turned a whole country into a concentration camp guided by the iron fist of a centrally planned economy which was based on rice production quotas.
Starvation and killing of whole families including babies were part of normal daily life. The author herself lost nearly all her family.
The slogan was 'be deaf and dump if you want to survive'.

Exceptionally, this book also relates the disturbing facts which happened in a Red Khmer camp in Thailand until one year after Pol Pot's defeat by the Vietnamese.

Molyda Szymusiak tells only the facts. She doesn't explain the overall picture of Pol Pot's regime, politically, socially, economically or internationally.
Therefore I highly recommend the eminent works of David Chandler as well as Philip Short's magisterial biography of Pol Pot (Saloth Sar).

This book shows painfully the disastrous consequences of a power grasp by ideological fanatics who created a one party state bureaucracy which wielded total uncontrolled power over the population.
This regime was a terrible shame for the left.

A very disturbing read.

A sobering look at man's inhumanity to man.
Helpful Votes: 39 out of 39 total.
Review Date: 2000-03-26
Actualy I would rate this 4 and 1/2 stars.

Having read "First they killed my father" by Loung Ung It would be difficult for me to review this book with out comparing it to Loung Ung's memoir.

Both are essentially the same story, a young upper middle class girl living in Phnom Phen in april of 1975 when thier life, family and happiness are torn from them by the khmer rouge.

Many of thier experinces are similar as you might expect (long hours in forced labor, family deaths, witnessing murder ect..) but each has a unique story of thier own.

The writing styles also vary greatly and this is where Loung's "First they killed my Father is the better" book. Molyda tells her story in a very straight foward manner. Her discriptions of murder, torture and rotting corpses are alomost clinical in tone as if she is afaid to visit or express her real feelings at the time (and who could realy blame her) we are giving only hints about her family and life before April 17th 1975 (to be fair this may be in part to spare distant family members still in Cambodia from retalation)

In Loung's book however we are treated to two light hearted chapters discribing her life in Phnom Pehn before April 17th 1975 this gives the reader a chance to feel they realy know her, her brother's, sisters and parents thier strengths and weakness'.

Loung's memoir is far more emotional in tone and feeling leaving the reader almost gasping for air at points.

For those overly squimish that makes "The Stones Cry Out" the better of the two books. It is also the better of the two books if your sole interest is the surrounding history of the killing fields.

But for those just wishing to read a great emotional book "first They killed My father" is the better choice but I would highly recomend both to all.

Chilling and moving
Helpful Votes: 4 out of 4 total.
Review Date: 2004-01-17
My heart sank lower and lower with each successive chapter. This is certainly not a book one can read while couching comfortably on a sofa. If you are familiar with Cambodian history of the Khmer Rouge regime, this book is indeed a chilling read. But at the same time, one can't help feeling admiration for the author's fortitide in the face of unimaginable hardship and horror.

Enterprise
Give Me Fifty Marines Not Afraid to Die: Iwo Jima
Published in Paperback by Ka-Well Enterprises (1995-02-01)
Authors: John K. Wells and Bradley T. Macdonald
List price: $25.00
New price: $25.00
Used price: $15.12
Collectible price: $48.00

Average review score:

Give Me Fifty Marines Not Afraid To Die
Helpful Votes: 0 out of 0 total.
Review Date: 2007-01-16
This is a riveting story about Marine Major John Keith Wells and his Iwo Jima battle experience. More than just a minute-by-minute account of the horrific Pacific battle, Wells takes you into his head as he prepares for, and leads his men into battle. His description of combat is graphic, detailed, and colorful; creating a sensory-based sharing of his experience told with a Marine punch. In light of the recent flury of attention to the Iwo Jima flag raising and this epic battle, I'd recommend Wells' book for a "gut check". Note: The book has a number of excellent photographs that illuminate Wells' narrative.

Truly the greatest
Helpful Votes: 1 out of 1 total.
Review Date: 2006-08-22
This is the story of Marines in WWII as told by the Platoon Commander of the Marines that raised the Flag on Mt Suribachi. I met the author in his hometown and we visited often. I have a signed copy of his book. The reason the story is so great is the unassuming nature of the narrative. A great American hero who didn't make the history books because on Iwo "Uncommon Valor was a common virtue"

A great real life story during a terrifying time
Helpful Votes: 4 out of 5 total.
Review Date: 2003-09-20
This was a great book to read, I highly reccomend buying it. From the minute I started reading it I could not put it down. Maj JK Wells and his men were among the bravest to fight for this country. This was an interesting story of his experience in WWII.

A Warrior's sight of Iwo Jima
Helpful Votes: 5 out of 5 total.
Review Date: 2003-02-05
"Give me fifty Marines not afraid to die" is a book written from the guts of a modern warrior. Obviously Lt. Wells is not a writer, he is a Soldier. He has been a Soldier and he always will be one, no matter what he do to earn his life.
We are presented with the shocking story of Iwo Jima battle seen with the eyes (the soul I'll better say) of a front line combat Marine. Wells let us share his feelings from the time he is still a college student, how he decide to be a Marine in the aftermath of Pearl Harbor, his life at Boots Camp, Paratroop training, Guadalcanal experience, more training at the States and finally through all the rugged strife of Iwo Jima.
This book is a very straightforward account of a teenager evolving into hardened young soldier ready to give his life for his Country. At the same time gives the reader an inkling of the historical period, its values, ideals and expectations. Also pictures the life style of the Marines Corp, its written and unwritten codes, language, ethics, training, etc.
Every word in this book sounds true and without ornament. A must read for any WWII buff.
Reviewed by Max Yofre.

A remarkable historic account written by a true hero
Helpful Votes: 5 out of 6 total.
Review Date: 2002-01-31
I have known the author for over thirty years. He is man of integrity and courage. This book took several years for him to complete due to its personal nature. His dedication to the Corps, his men and his mission are obvious in every chapter. I am proud to have him as a friend. Read this book!!!

Enterprise
The Handbook of Financing Growth: Strategies and Capital Structure (Wiley Finance)
Published in Hardcover by Wiley (2005-04-01)
Authors: Kenneth H. Marks, Larry E. Robbins, Gonzalo Fernandez, and John P. Funkhouser
List price: $85.00
New price: $45.94
Used price: $44.00

Average review score:

A complete commercial financing guide
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-25
As one of those asked to write a blurb for the cover of the book, and who made one or two modest suggestions, I come to this with some prejudice. However, having been an asset based lender for some thirty five years, I have never seen a more complete treatment of the practical aspects of business finance.

Many books are written on such a theoretical level, that they are worth little to the entrepreneur or the CFO of a mid-sized company. Ken Marks and his team have made the complicated seem almost simple. They lay out the details for you in laymen's language and provide resources for capitalizing your business.

If you are serious about your business's growth and profitability, you need this book. It will help move you to the next level.

Barry Yelton

A Worthy Investment
Helpful Votes: 0 out of 0 total.
Review Date: 2007-08-31
I bought this book about a year and a half ago, and have been reminded of the wisdom of that purchase every time I pick it up again...a great ROI on that small investment!

Good Value For Time Invested in reading
Helpful Votes: 0 out of 0 total.
Review Date: 2006-12-29
If you're a startup or an entrepreneur...you have very little time and/or few sources of quality information.

This book gives you the big picture, it also gives you many details that are hard to get...it's the best investment you can make with your time.

Excellence in Grwoing companeis
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-13
Whether you are a start-up, growing a business or just interested in business reading, Kenneth H.Marks provides a clear insight into topics and issues required by any business person. Thought I understood finance until I read this book and located gaping holes in my understanding. Would recommend this book for any business course- it fills in the knowledge gaps that business schools leave.

Reads like a great novel for the Entrepreneur
Helpful Votes: 1 out of 1 total.
Review Date: 2006-10-05
If you are like me, you read a lot of books to help you become a better Entrepreneur, looking for those tasty morsels that give you ideas or methods to succeed in growing your business.

This books is one of the few of its kind that I could not put down. Each section was interesting and most were relevant. I am sick of reading about pure high tech and software only plays. This book is not only very educational, it is a reference manual that never leaves my desk. The Database of funding sources is invaluable.


Enterprise
The Handbook of Large Group Methods: Creating Systemic Change in Organizations and Communities (Jossey-Bass Business & Management)
Published in Kindle Edition by Jossey-Bass (2006-06-16)
Authors: Barbara Benedict Bunker and Billie T. Alban
List price: $70.00
New price: $54.00

Average review score:

Carlotta Tyler, OD Consultant and Executive Coach
Helpful Votes: 1 out of 1 total.
Review Date: 2007-03-17
This Handbook is a valuable, broad scope look at public and private sector systems currently engaged in change iniatitives around the world. Relatively free of jargon and untried theories, these field-tested case studies will appeal to a wide spectrum of readers from organization leaders and HR professionals to business school students. I came away with some important new ideas for my work and avoided a few pitfalls after reading the book.

An excellent combination of practice, theory and new ideas
Helpful Votes: 2 out of 2 total.
Review Date: 2007-02-02
Through the many cases presented, Barbara and Billie were able to present to the reader how the different Large Group Methods actually can be applied, and, specially, how they form part of a larger roadmap for systemic change. Interesting also how all cases have a reflections session, which is very usefull in giving actual or to-be practitioners concrete tips for implementation.
The combination of cases with theory about the methods and innovative ideas (for example, on the use of Technologies and Graphic facilitation)resulted in a superior learning experience and complements very well their first book ("Large Group Interventions: Engaging the Whole System for Rapid Change").
Last but not least, I was happy to note how there was a shift in attention from method to challenges that organizations or communities are facing - so a focus on impact and change. A book worth reading for those that are facing or will face large scale changes.

The Handbook of Large Group Methods
Helpful Votes: 3 out of 3 total.
Review Date: 2007-09-12
Trust Alban and Bunker to use their social science prowess and rich professional experiences to create an eminently pragmatic handbook for leaders of systems change. To their credit, the entire construction of the book also employs the very principles espoused by the contributors: inclusion of stakeholders, engagement of multiple perspectives, search for common ground, transparency, and appreciation for diversity. After soliciting cases from around the world, the authors organized them into helpful categories of interventions around "six challenges for the 21st century" and added their views on the issues created by those challenges. These chapter inputs are perfect executive summaries for clients who are mired in these dilemmas daily and are looking for solutions and they will help introduce the large group engagement methods the consultant is offering. Also invaluable is the authors' matrix of each case that delineates the organizational sector, the situation addressed, and the methods used--truly makes the text handy.

Although the book stands on its own merits for the sophisticated organization consultant, reading their previous Large Group Interventions (Jossey Bass, 1997) would give the appropriate context for the creative adaptations of the original methods that their latest book so well describes. The Handbook has not only added new methods (Appreciative Inquiry Summit, World Café and AmericaSpeaks) but, more importantly, it describes combinations of traditional methods along with new twists which are thoroughly described. Appropriately, there is a greater reliance on engagement principles for a change process instead of previously prescribed recipes for events in their prior book.

The consultant contributors have been generous with details, for the most part, so that seasoned organization development consultants will feel comfortable employing these tested methods of engagement. On the other hand, there also could also be a warning sticker that reads: "Don't Try This Alone in your Ballroom!" because much of the success comes with years of experience working with diverse groups and learning what doesn't work. Partnering with such experts is the wisest way to dive into whole system change.

As a trainer of large group principles, I particularly appreciated the enhancement tools this handbook describes--Polarity Mapping (B. Johnson), Gestalt therapy, coaching theory, using professional actors for storytelling, graphic facilitation and more. I look forward to the 2017 iteration Bunker and Alban offer to keep us on our toes!


Elizabeth K. Olson
Preferred Futures, Inc.

Substantive and Provocative
Helpful Votes: 3 out of 3 total.
Review Date: 2007-01-15
In the complex, interconnected, global environment that most organizations work in daily, it is no longer possible for a few people "at the top" of the organization to have all the knowledge, expertise, and perspective needed for its success. At NovaLearning, we have used large group methods with colleges and universities for about fifteen years. I have constantly seen how institutions become better -- more focused, more strategic, but also more humane -- as they incorporate ideas and insight from across the system into their operation. When Bunker and Alban's earlier book was published, I was delighted because it captured well the range of large group approaches that had developed by 1996. This new handbook goes much further.

These are substantive case studies exceptionally well framed by Bunker and Alban's insight and experience. The diverse case study authors are generous in sharing at a level of specificity that makes real learning from their experiences possible. Each chapter is organized around the presenting challenge, the context and methodology (and why chosen), a detailed description of what actually happened, and perhaps most importantly, a set of reflections and insights that give the reader the chance to share in the authors' learning. I also found valuable the examples of how the innovative use of communication technologies can provide new opportunities as well as sometimes create unexpected limitations. I strongly recommend The Handbook of Large Group Methods to consultants who use or want to use large group methods. Individual chapters will also be important and provocative for corporate, academic, social, and political leaders and change agents.

Something May Be Missing, But World-Class Original Merits Appreciation
Helpful Votes: 4 out of 5 total.
Review Date: 2008-03-20
I agree with the reviewer who notes that something may be missing (other slices of large group imagination and so on) but what I see in this book is a 5 star original updating the first original work. I am also impressed by the manner in which the author-editors have engaged a total of 49 collaborators.

Despite its size this is an easy to read and appreciate book, and in my own limited experience within this literature, stands in a class by itself.

Key Point: Must recognize and engage ALL stakeholders, including those that may be "external" to "the system" but are either inputs or outputs or victims, etc.

Key Point: This literature has developed from the 1960's focus on the social psychology of organizations, to the social psychology of networks.

Key Point: Many Small Groups = a Large System (susceptible to whole systems methods) = Future Search and Shaping.

Key Point: Real time strategic change is now known as whole-scale change (I am reminded of Kirkpatrick Sale's seminal work, Human Scale

Five methods for planning the future:
+ Search Conference
+ Future Search
+ Whole-Scale Change
+ ICAA Strategic Planning Process
+ Appreciative Inquiry

This book was published before Jim Rough's pioneering work at the Center for Wise Democracy or Tom Atlee's Co-Intelligence Institute. See:
Society's Breakthrough!: Releasing Essential Wisdom and Virtue in All the People
The Tao of Democracy: Using Co-Intelligence to Create a World That Works for All

Large Group Methods (LGM) is very ably presented by the authors and collaborators as being ideal for working with diverse groups that have different cultures, structures, and priorities. I am reminded that we live in a world dominated by pyramidal organizations that still believe in top-down elite "command and control," and this book is therefore a revolutionary handbook for enabling bottom-up sense-making and localized social resilience.

Key point: whereas the first book focused on methods, this book focuses on challenges, the challenges rather than the methods are driving the practices.

Here are my fly-leaf notes. Some books I read to learn in depth, others I read to learn what I do not know and persuade myself the authors are essential future consultants. This is such a book. In my lifetime I cannot learn what these 49 collaborators articulate so capably.

WIDELY-DISPERSED ORGANIZATIONS
+ Defining and holding the vision
+ Tolerance for Ambiguity
+ Relationship-building

WHOLE-SYSTEM ENGAGEMENT WITH COLLABORATIVE TECHNOLOGY
+ 10% technology, 90% human interaction
+ Higher quality goals and strategies result
+ Faster decision making
+ Rapid global stakeholder alignment
+ Enhanced organizational readiness for implementation
+ New model for governance as well as participation

ORGANIZATIONS IN CRISIS
+ Focus
+ Timeline
+ Openness
+ Involvement
+ Preferences stimulate engagement
+ Seek coherence
- Directional
- Relational
- Task
- Contextual

POLARIZED AND POLITICIZED ENVIRONMENTS
+ LSG methods are more respectful of differences
+ Trust & Transformation
+ Multiple competing interests accomodated
+ Clearing the air
+ Working with tensions
+ Seven Principles
- Focus on common ground
- Rationalize conflict
- Manage conflict
- Expand individuals' view of the situation (beyond egotistic)
- Acknowledge history of group conflict and feelings
- Manage public airing of differences
- Reduce hierarchy as much as possible

COMMUNITIES WITH DIVERSE INTEREST GROUPS
+ Different from organizations, less structured, more ambiguous
+ Need sponsorship and sustainability of effort
+ Need representative planning groups from across the community
+ Skilled facilitators are essential
+ Conclude by recognizing, recording, and tracking commitments

WORKING CROSS-CULTURALLY
+ Be aware of what you do not know
+ Relationship-oriented, NOT "USA Work Before Pleasure"
+ Respect desire to maintain distance and privacy
+ Pace of decisions can be very slow
+ Respect desire to be part of a collective voice instead of an individual on the spot
+ Four Worlds
- North = intellect
- South = feeling
- East = intuition
- West = pragmatic
+ Conversations are for:
- Relationships
- Possibilities
- Action

EMBEDDING NEW PATTERNS
+ Patience
+ Respect self-organizing tendencies
+ Keep it simple

The resource section contains three additional contributions. The middle one, on graphics, captured my attention.

GRAPHICS:
+ Engage participants
+ Focus and ground energy of group
+ Provide space where participants feel heard
+ Bridge cultures
+ Surface unheard voices
+ Provide summative and integrative function
+ Provide continuity and enhance sustainability

I have personally witnessed the effectiveness of graphics at Nexus for Change and Bioneers. It is a hugely impressive technique for eliciting, capturing, and visualizing the disparate contribution of many individual minds. Those who are able to execute this function are gifted.

My eye was also caught by Covision's fast feedback cycle (bottom to top):
+ Ambivalence
+ Awareness
+ Understanding
+ MUTUAL Understanding
+ Alignment
+ Buy In
+ Commitment

The book ends with a reading list (part of what persuaded me it is better to engage these talents than try to replicate their knowledge), short bios of the very impressive collection of 49 collaborators, and a first-class index.

This is an important book. See also:
The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems
The World Cafe: Shaping Our Futures Through Conversations That Matter
How to Change the World: Social Entrepreneurs and the Power of New Ideas, Updated Edition
The Cultural Creatives: How 50 Million People Are Changing the World
One from Many: VISA and the Rise of Chaordic Organization
Collective Intelligence: Creating a Prosperous World at Peace

I am limited to ten links. See also Group Genius, Five Minds, Smart Mobs, Wisdom of the Crowds, Wealth of Networks, Revolutionary Wealth, Infinite Wealth, Wealth of Knowledge, Army of Davids, etc.

Enterprise
How to Build a Speech Recognition Application
Published in Paperback by Enterprise Integration Group (1999-04-01)
Authors: Bruce Balentine and David P. Morgan
List price: $95.00
New price: $69.38
Used price: $69.32

Average review score:

A must-have book for speech application developers
Helpful Votes: 0 out of 0 total.
Review Date: 2001-04-08
Developing speech applications is not easy to master. Even with VoiceXML becoming more widely adopted, there are a lot of intricacies that that a developer must understand. This book will provide you with a solid foundation to become an effective speech application developer.

The book did very well in presenting the limitations of the current speech recognition technology (dialog design, large vocabularies, promtp design, etc.) and made suggestions on how to overcome such problems in specific situations.

No longer the only book on the block.
Helpful Votes: 1 out of 3 total.
Review Date: 2001-09-02
When this book came out a couple of years ago it was the first and only book on designing speech recognition systems. It was very valuable then, but now more books are available that cover the same information and more, for a lot less money.

Essential reading for dialogue designers
Helpful Votes: 5 out of 6 total.
Review Date: 2002-06-10
This book is simply the best for your bookcase if you are a voice dialogue designer. I would strongly recommend it to novice and expert alike, especially for those learning VoiceXML for the first time, or working with it day to day.

Grounded in hours of human-computer experiments, and a multi-disciplinary approach to user interface design - this book is a rare combination of a careful ear for human language and dialogue, extensive engineering experience, and pragmatic knowledge of the strengths and limitations of current voice recognition technology.

The second edition has brought it bang up-to-date. It cuts through the hype that has always surrounded each successive generation of voice technology - focussing always on the building of robust useable interfaces which work with the user rather than against them.

Thoughts on the second edition
Helpful Votes: 5 out of 6 total.
Review Date: 2002-03-20
This book is so well organized and articulated it's bound to be of value to anyone doing ASR application development. My own experience in voice response runs from end-user representative to application designer and I found every chapter enlightening. In this second edition of Bruce and David's ASR style guide, I believe the end users will find the new sections on voice portals and managing your voice talent of particular interest. And all users should take particular note of the expanded discussions of usability testing and performance reporting.

I found the first version of How to Build a Speech Recognition Application so useful that I actually took the time to compared the new edition, page for page, with the original. That was a relatively easy task, because the authors retained the original section numbering wherever possible. My comparison showed that the original guidelines have been substantially updated, based on continuing research and the hands-on experiences of both the authors and other acknowledged experts. In addition, I believe the new sections and expanded discussions of critical design considerations are going to prove valuable to both novice and seasoned developers.

In short, developing effective telephony dialogues is a complex, rapidly evolving and downright expensive task. Given that reality, every development team ought to have at least one copy of this landmark style guide.

The "Strunk and White" for Speech Recognition
Helpful Votes: 5 out of 6 total.
Review Date: 1999-07-28
Author, Bruce Balentine's goal with How to Build a Speech Recognition Application is to produce the Strunk and White of speech recognition. An electronic musician and composer, Balentine was a pioneer in the speech recognition field. The text's examination of the problems of navigation from human perception to machine recognition give comprehension to even the layman. The book is well organized and structured with the +,/,- system which allows a novice to follow. According to linguist, Dr. John White, the first chapter could stand alone as a treatise on the dynamics of the human speech interface with the machine.

Enterprise
Hurdle: the book on Business Planning
Published in Paperback by Palo Alto Software, Inc (1998-07-15)
Author: Timothy J. Berry
List price:
New price: $19.95
Used price: $0.99

Average review score:

A step-by-step guide to create a thorough, concrete plan
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-03
PLANNING FOR SUCCESS

Texts, tables and charts that make my CPA's and Attorney's wonder who did my business plan!

Tim Berry has purchased three of my business plans for publishing in his Business Plan Pro software system and this book comes with that plan.

If you buy the software at Staples or Best Buy, you'll find this excellent book inside. It is amazing at helping you develop a concise plan!

One of the better ones
Helpful Votes: 2 out of 2 total.
Review Date: 2007-08-23
I needed to write a business plan for a service organization. Since it was back in 1988 when I wrote my last one, I bought six books on the subject. One was absolutely useless, two were written by people who had obviously never operated a company, which suggests to be careful when buying books on the subject. One was ok, one reasonably good, and Berry's was the best of all of them, though not perfect. At least it caused me to think like an investor who reads the plan before giving his money to people who he doesn't know from Adam.

Why couldn't this business plan book have talked at least a little about how to research and write a marketing plan?
Helpful Votes: 3 out of 3 total.
Review Date: 2008-01-10

This book was pretty good. It is currently in its 5th edition, and acts as a marketing tool for the author's software called Business Plans Pro. In fact, this book comes free with the software if you purchase it. Personally, I am not a fan of business plan software because I think it allows the user to think of a business plan as artwork rather than a research paper assignment. But that's just me.

As business plan books go, this is a good one. It is well outlined, well written, and informative. It includes the following six parts:

1. Fundamentals
2. Tell Your Story
3. Gathering Information
4. Forecasting
5. Financial Analysis
6. Strategy and Tactics

It also includes two sample business plans, a workbook for helping to prepare a business plan, and a glossary of business plan terms. I especially liked the price since I found it as a free download off the Internet last week. 3.2 MB in size, but the price was right.

Anyway, I had a few problems with the book. Business plans are supposed to be handbooks that tell entrepreneurs how to turn their business models on paper into business models functioning in the real world. And a business model is a profit model that is a system that allows the business owner to extract cash from her customers while creating a profit that she can live on. Anybody in business knows that if they don't have customers, then they don't have a business. And anybody who stays in business knows that they have to have a sound marketing plan that finds prospects for their business that can be converted into customers. This book is lacking because it does not cover how to research a marketing plan or to write one. For me, this was a BIG problem.

Funny thing is that at Figure 12-1 in the book there is a sample Marketing Expense Budget. Why did the author include this exhibit without explaining somewhere in the book how to write a marketing plan. Since the author included this exhibit it seems clear to me the author knows a marketing plan is necessary and required. At Chapter 17 there is about a page devoted to "promotion strategies." But this was just too little and too late to keep me happy.

The author also asserts at various places in the book that a business plan is not the most important requirement for starting a business. He says customers are. I strongly disagree. What comes first: the business plan or the customer? I assert the plan does! Without the plan there never will be a customer. But overall, I liked the book, and it's better than just OK. 4 stars!

Best Book on BP I have ever read
Helpful Votes: 7 out of 8 total.
Review Date: 2002-01-18
This was a very easy and clear read. The best book on business planning that I have ever read. It's refreshing to know that you don't need a MBA to read and write a clear business plan. Great examples and figures throughout.

A practical, easy-to-put-into-action business plan resource
Helpful Votes: 7 out of 7 total.
Review Date: 1999-06-07
This is the most pragmatic, easy to understand, and easy to follow book for creating a business plan I have found yet. "Hurdle" is designed for those that want to benefit from what a business plan can offer their business. The chapter "About Business Numbers" is the best I have read to understand the numbers behind a business and how they relate to the business plan. A quick read, a great resource, and a sound business investment. After reading "Hurdle", I wouldn't plan without it.

Enterprise
Hush My Baby
Published in Audio CD by Tate Publishing & Enterprises (2006-12)
Author: Amanda Morter
List price: $14.99

Average review score:

delightful
Helpful Votes: 0 out of 0 total.
Review Date: 2008-04-26
I love this lullaby! My three children 4 year old boy and 2 year old twins all love to listen to me and my husband read to them. The music is really very pretty, and different than the usual cutsy lullaby music. Everyone should have this book in their collection.

Lovely book with beautiful illustrations!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-30
This book is beautifully written and full of lovely illustrations. As former children, we can all remember imagining ourselves in the pictures of the books our parents read to us as kids. This book seems perfect for children to do just that. I loved it so much that I bought a couple more for my friend's kids! Hopefully this is the first in a series from Morter.

The perfect childrens book
Helpful Votes: 1 out of 1 total.
Review Date: 2008-01-22
Among thousands of titles to choose from this is the one childrens book that stands out as the perfect fit. Kids love it. Parents love it. If you must limit the number of kids books for the trip you take - include this one. You will be happy you did.

Calm conclusion to a busy day
Helpful Votes: 1 out of 1 total.
Review Date: 2008-01-17
Mrs. Morter's book shows the love and security a child needs at the end of a busy day. The music at the end of the book makes it possible for a parent to sing to the child. The illustrations are simple enough for a little one to understand and put himself into the picture. Definitely a good read for a baby or toddler.

Hush My Baby
Helpful Votes: 1 out of 1 total.
Review Date: 2008-01-16
This is a great little book. I highly recommend it. Lots of fun to read especially to little ones. The illustrations are good too. I have given this book as gifts especially to new parents and they love it.

Enterprise
John Carver on Board Leadership
Published in Paperback by Jossey-Bass (2001-10-15)
Authors: John Carver and Sir Adrian Cadbury
List price: $55.00
New price: $50.57
Used price: $35.77

Average review score:

A wealth of practical information
Helpful Votes: 1 out of 1 total.
Review Date: 2001-11-20
This book is a gold-mine of practical information about the application of Policy Governance®. Boards will find a wealth of wisdom from former issues of Board Leadership, as well as a number of articles published in industry-specific journals that were not previously easy to find, now all in one convenient, easy-to-use package. Articles are short, easy-to-read, and of practical "hands-on" value. The FAQ section permits the reader to zoom in on particular areas of interest. As a consultant in Policy Governance® , I find the book to be a very user-friendly reference. For boards using the model, it is an invaluable resource. This is a book that can be read cover to cover, or can be "dipped into" to address specific issues facing a board at any given point in time. A must for your board's reference and on-going development.

The ultimate resource
Helpful Votes: 1 out of 1 total.
Review Date: 2001-11-13
While there are more and more books available on making boards effective, no other author seems to bring together anything more than miscellaneous ideas. John Carver, on the other hand, lays out a full system for board clarity and accountability.

I read his "Boards That Make a Difference", and was thrilled to see someone finally offer a way to make sense of boards. As a consultant, I've become an avid advocate of his Policy Governance model, which when used, virtually assures elevated governance.

With this new book, Carver continues to impress. Rather than a conceptual text, this collection of over 100 articles addresses nearly every conceivable structural issue boards face, as well as the myths surrounding Policy Governance.

To have all of this relevant information in one place is an incredible gift, another great addition to Carver's contributions to the nonprofit world, and any others interested in making boardroom activity meaningful and productive.

The Policy Governance (R) model in board leadership
Helpful Votes: 2 out of 2 total.
Review Date: 2002-11-10
John Carver On Board Leadership is a collection of articles that demonstrate the Policy Governance (R) model in board leadership, as written by its creator, John Carver, a man who has over twenty years of experience working with a variety of corporation boards. Addressing how to use the model of governance to improve communication and overall effectiveness, the role of committees, means for resolving disagreements, and much, much more, John Carver On Board Leadership is a solidly written, reader accessible, and effectively useful title recommended for anyone charged with the often difficult and complicated task of coordinating or leading a governing board.

Easy to Navigate This Rich Resource
Helpful Votes: 2 out of 2 total.
Review Date: 2001-11-30
WOW! This compendium of more than 100 of John Carver's articles would be useful enough if it only collected these important articles on Policy Governance into one volume. This publication goes several steps further - by starting with a Frequently Asked Questions Guide, the reader is directed to his or her most urgent concerns. These FAQs appear throughout the book along with pull-out quotes that focus the reader's attention on key issues in the section. Both these features make the book easy to navigate and consequently, a richer resource.

It's great to have these articles combined into one resource since many have been previously published in hard to access journals. This will be a great resource for those new to Policy Governance as well as to experienced practitioners.

The rest of John Carver
Helpful Votes: 5 out of 5 total.
Review Date: 2001-11-13
If you have read John Carver's books and watched his videotaped lectures, you have just begun to scratch the surface. In addition to "Boards That Make A Difference," "Reinventing Your Board," and "A New Vision of Board Leadership," Carver has produced an amazing array of short pieces designed for those who want to use Policy Governance. This book, "On Board Leadership," is a convenient compendium of these articles. It's well organized with a reliable index, an understandable table of contents and a list of "frequently asked questions" with references to the articles.

What this means is that my frequent trips to the file cabinet to riffle though my file of Carver's occasional writings are a thing of the past. From now on, I'll grab "On Board Leadership" and turn right to the article I need. If, for example, I am struggling with the concept of "cost," the index sends me to page 96 where I read that a board can only do so much. So the board must satisfy itself that by giving up end X in order to accomplish end Y, it is doing what its "owners" would want. The only tool I now lack is a "Carver Concordance."

Wide ranging discussions well organized. Just what every Policy Governance advocate can use. The book belongs in every association executive's library.

Gary Davis
Executive Director
Illinois Community College Trustees Association
401 E. Capitol Avenue, Suite 200
Springfield, IL 62701


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