Economic-Life Books
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An Incredibly Well-rounded, Bold and Honest Insight !!!Review Date: 2001-12-18
Diversity Blues rekindled my drive to create the world I wanReview Date: 2001-03-30
Enlightening and inspiring!Review Date: 2001-03-13
Dr. Hankins challenges readers to examine and revise their own beliefs and assumptions about people who exhibit differences. She reminds all of us regardless of our gender and ethnicity to assume responsibility and ownership for creating the kind of environment, and ultimately the world, we want to live in. To do that she offers strategies to those who are the targets of prejudice and discrimination, encouraging them to address issues from a position of empowerment rather than victimization. She also provides sound guidelines to leaders on how to develop a comprehensive diversity management strategy that goes beyond mere diverse enrollment.
A truly enlightening and inspiring book!
A Bold, Honest and Courageous Insight!!!Review Date: 2001-12-18
Dr. Hankins very nicely addresses the White Male fears of seeing any kind of advancement of women or minority men. She brings to light that the feelings and fears of the White Male must be adequately addressed before real progress in corporate diversity issues can be measured. Finally, she offers empowering statements to women and minority men reminding them that to value self from within still surpasses external value by others.
This book pierced through the very heart of many subtle forms of racial prejudice and discrimination in the workplace bringing to light the "Diversity Blues". Blues that continue to limit great minds and potentials, and essentially causing many companies to operate at 50% of their human potential. This book is a "must read" for every company executive and leader because it holds many empowering tools that can help any company maximize the potentials of their intelligent, hardworking, well-meaning and well-deserving employees of the human race. Five stars to "Diversity Blues" and congratulations to Dr. Hankins for a brilliant job!!!
Diversity Blues..a commitment to shake 'emReview Date: 2001-04-25
While accomplishing a clear and valid intellectual case for "principle-based diversity in today's workplace, Dr. Hankins conveys a deep understanding of the negative human emotions that foster racism and sexism. She challenged me to introspection and reflection by presenting more than statistics and scientific data alone. Personal and group interviews, along with her own personal experience and observation uncover the raw, destructive nature of racism and sexism.
Then, with style and savvy, Dr. Hankins shares a vision for a prejudice-free, discrimination free-organization and addresses key roles all of us must play to create it. Unlike any other dissertation I've read on diversity, "Diversity Blues" has inspired me to reaffirm my commitment to be part of the solution of living a principle-based diversity.

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If you are unhappy with your job/career then read this book.Review Date: 1999-02-16
A must-have for Workplace 2000Review Date: 2000-03-01
Empowering!Review Date: 2000-09-08
GOOD REALITY CHECKReview Date: 2005-10-09
Everyone with or without a job should read this book!Review Date: 1999-07-20

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Great How To'sReview Date: 2008-11-03
I used up two magic markers while reading this book.Review Date: 1998-07-11
A timely life "tune-up."Review Date: 1998-08-24
Great for high school studentsReview Date: 1999-02-02
Learning to be a Thriver!Review Date: 2001-01-07

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Great Advice for Career Women!Review Date: 2007-06-06
Densely Packed with Career WisdomReview Date: 2006-07-23
For any woman with a job.Review Date: 2007-06-20
There is no content on investing or particulars of fiancnes, rather the author approaches the idea of investing in yourself as the msot important way to improve your success, in all aspects of your life.
A specific example is "the latte factor." She writes taht she isn't ehre to tell anyone they need to stop drinking alt tes. Instead, she urges each of us to deicde why we are having our lattes, is it beacuse everyone else is getting one? Or do we get out of bed inteh mroing only because of the latte we know awaits us? If it's the latter, then by all means make that investmetn in yourself. If its the former, perhops yo ucan cut that latte out of your habit and have room in your budget for something more important.
I read this book twice, and the first time all of her career advice I applied to my relationship (it was all I could focus on at the time). But later, when I re-read it, I applied thea dvice to my career and job hunt and personal finance, and feel that I am actively working towards my goals. It helped me see and create the big picture so I can then work towards acheiving teh various aspects of my life goals.
Highly Motivating and EntertainingReview Date: 2007-03-30
Unlike other authors who challenge readers to save more and spend less, Williams encourages her audience to actually earn more. She does this by focusing on the concept of self worth (both tangible and intangible), our true values, and how that all translates into business success - or lack thereof. Highly motivating and entertaining.
Investing in MyselfReview Date: 2005-01-14

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No Barbarians at This Gate!Review Date: 2008-07-19
Mr. Cain wrote this book to let everyone, especially his grandchildren, know that one does not need to be a ruthless raider like the boys at Apollo or Drexel to succeed in business and there is nothing inherently wrong with debt or leverage. Some deals even require subordinated debt, unfortunately called junk bonds. Mr. Cain's deals were all successful, mostly because of his keen sense of the cycles of the industry, and all participants went home happy. His biggest problem was managing the success, dealing with issues like whether an LBO should be re-leveraged or go to IPO in order to get liquidity for the participants.
An interesting lesson for Mr. Cain was that it is easier to do a large deal than a small one, since in the large deal, one can negotiate directly with a motivated and empowered seller. A key point for us is that Mr. Cain never became an owner until he was in his 70's. An early attempt at entrepreneurship in his 30's failed miserably, mostly because he went into it for the wrong reasons. Cain in his 80's continued to look for new business opportunities, stretching into airlines and biotechnology.
As a chemical industry veteran myself, I know some of these plants and people, but wanted to hear Cain's story from the man himself. While some of these companies have not done well in the last 10 years, there are plenty of people who paid their mortgages and sent kids to college with Cain's help. Mr. Cain is no longer with us, but has made an impact on our business and has done much good with his charitable work, especially at his alma mater LSU.
A winning strategyReview Date: 2007-04-14
Excellent Read: Informative and InspirationalReview Date: 2006-08-18
Further the book is well written in Gordon's plain style of speaking. It shows how one man took the cards he was dealt with in life and played them not only well, but with dignity over the course of a long and interesting life.
Great bookReview Date: 2006-01-16
Real Capitalism -- The Way It Should beReview Date: 2002-07-26
Mr. Cain is a hero, not so much for the wealth he created for himself and many others, but the way he lived his life when he did not have alot of money.
Involved in a number of his transactions from the banker's role, Mr. Cain has set an example for all of us who call ourselves capitalists. Unfortunately, the corporate scandals of the day get the headlines whereas the true successes that create value for everyone, including the employees get little or no attention.
Integrity, Accountibility and Maximizing Long-Term share-holder Value -- not going for the quick buck at the expense of others is what is all about -- it allows us to discover, explore, educate, entertain and enjoy the life before us -- society progresses as a result. Everyone Wins.
High recommend this read to everyone -- whether or not you have an interest in business becasue it is the true story of one man's journey who just happened to become a successful businessman through a series of "happy accidents.

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Even better the 2nd time aroundReview Date: 2005-11-15
A Leadership AnalogyReview Date: 2005-01-07
attention was caught by the title of this book. As a golfer, always in search of improvement, and as a former executive and now teacher in a university management department, this had to be mandatory reading. What I found is a gem! I heartily recommend it to everyone interested in developing and maintaining
successful relationships with others. Numerous books are available for management training, none better than Don McHugh's approach of comparing the game of golf to the qualities of leadership. Golf and the Game of Leadership is a primer for the understanding of management and leadership action. The lessons throughout the book provide the apprentice supervisor and the senior manager a core of knowledge to guide their leadership actions. If you are a "professional practicing manager" or an "enthusiastic amateur," Don McHugh's writings will provide great enjoyment along with clear understanding of the essentials for successful leadership and success in life.
Great tips from the course to the office!Review Date: 2004-12-22
A Hole In One!Review Date: 2004-06-19
Get on the Leader BoardReview Date: 2004-06-18


Normally not a big fan of Christian books but...Review Date: 2001-05-04
I think this is a marvelous book for anyone (whether in business or not), but especially for the manager who has been criticized for being to demanding or authoritative with his staff, spouse or friends.
Biblical Leadership has a place in corporate America!Review Date: 2000-12-01
ExcellentReview Date: 2000-03-10
The heart of an executiveReview Date: 2000-01-31
A **MUST** Read for anyone who leads or wants to lead.Review Date: 2000-02-22
Richad Phillips beautifully and poingnantly highlights the true essence of leadership--leadership built not upon its own successes, but is bound up in the loyalty to, and successes of the people who make the leader who he or she is.
He balances the personal qualities which distinguish a great leader with the realities of the dark side of the comforts, accolades and power accompanying leadership....dark recesses of David's heart that came to fruition in David's career: Potential self-created Goliaths in our own careers and lives ultimately crushing ourselves and those who follow.
Phillip's resolve to faithfully and colorfully portrays David's outstanding model for leadership while allowing David's flaws to be examined, actually gives us two models: What we can do to become greater leaders; what we can proactively do to maintain our integrity and honor.
If you seek to investigate how your own heart influences your leadership style and effectiveness, read this book.


Something so simple but never given the deserved focus.Review Date: 2008-09-10
Also, what a company can be and do for its salespeopleReview Date: 2008-08-01
Frankly, I doubt if there are any head-snapping revelations left concerning customer service but I continue to be impressed by recently published books in which their authors offer thought-provoking perspectives, insights, and suggestions worthy of careful consideration. Just as there is a buyer for every house, in publishing there is a buyer for every book. My task as a reviewer is to help those who read my comments to decide whether or not the given book seems to be directly appropriate to her or his own circumstances, needs, and interests. How You Do...What You Do offers a case in point.
Bob Livingston achieves his objective of presenting a comprehensive, cohesive, and cost-effective program that (with appropriate modifications, of course) could be put in place by almost any company, whatever its size and nature may be. I think that his book can also be of substantial value to individuals in sales, especially those who are relatively inexperienced although much of what he shares could serve as "reminders" to sales managers.
Obviously, the best an organization can do to support its sales initiatives (as opposed to its marketing initiatives) is to "free up" its salespersons - as much as possible - from responsibilities that are unrelated to the cultivation, solicitation, and post-sale process. Less time consumed by paperwork means more time available to nourish customer relationships. A company can maintain zero-defect quality control of each product it sells. It can also ensure that there are no foul-ups with order processing, delivery, invoicing, and technical service. An appropriate analogy would be to carrier jet pilots who also depend on an efficient system to provide the information they need, then get them and their planes safely on their way to each target destination. As Livingston explains very well, companies should be customer-centric, indeed customer-driven and develop a culture that recognizes what Peter Drucker observed decades ago: "If you don't have a customer, you don't have a business."
Of course, selling today must take into full account that customers have more choices than ever before, that many (if not most) products are commodities or at least widely viewed that way, and that in general, customers are much better informed than in years past, largely because of immediate access to more and better information, much of it provided by Web sites. (There are several Web sites that direct people to other Web sites. They function as an electronic concierge" and can be quite helpful.) Purchase decisions - including the decision to purchase nothing now or soon - usually involve several people (what Michael Boylan characterizes as a "circle of influence") rather than a single decision-maker, so cultivation strategies must be diversified and "customized" and yet (somehow) coordinated effectively. If you don't think that's tricky, try doing it.
As Livingston fully understands, no sales program or system such as his (or anyone else's) can ever replace a knowledgeable, likeable, principled, and energetic salesperson, nor was it intended to be. On the contrary, it should be viewed as an enabling device that saves a salesperson precious time and energy, improves identification and pre-qualification of prospective customers, and in other ways (to repeat) "frees up" her or him to focus on cultivation and solicitation initiatives.
His book will help those in sales to gain a better understand of what to do...and how to do it. (Those who read between lines will also get some tips on what not to do...and how not to do it.) Livingston's book can also help CEOs and other C-level executives to gain a better understanding of why a customer-centric, indeed customer-driven culture must be established and then sustained.
Those who share my high regard for this book are urged to check out Joseph Michelli's The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz Carlton Hotel Company and two of Leonard Berry's books, On Great Service: A Framework for Action and Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success as well as Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force co-authored by Ben McConnell and Jackie Huba.
One of a kind!!Review Date: 2008-06-15
You will want to photocopy sections of this book for your staff, bosses and clients alike. You will find yourself coming back to it over and over again. HYDWYD will be your valued asset in engaging those around you in service minded behavior. After all it is about the "how" you do "what" you do...
Bob is clearly the real life depiction of "how you do, what you do!" I can easily endorse Bob and his book without reservation.
The real deal...he practices what he preaches!Review Date: 2008-06-12
Service Excellence is something everyone can learn from!Review Date: 2008-05-22


Thought Provoking...For a Business BookReview Date: 2006-04-29
Information is a Growing OrganismReview Date: 2004-12-23
The subtitle of the book is (The Coming Convergence of Information, Biology, and Business), then, not making any news in 2003. It is an age old fact, and those who forget history will be forced to repeat it.
Old wine in a new bottle? May be? Or is it a good way to constantly remind that the wolf is coming....
The book has a real value in its main title, and that's the value of information--not just in convergence that has suddenly manifested in New terminology or newer catchy phrases.
This book is, nevertheless, handy and telling precisely that informational value is just obvious, DONOT ignore it, nor dismiss it as trivia. Information has here a vocal and visual representation in scientific and technological domains.
The prediction of the book is straight forward: "During the next ten years, molecular technology will follow the same pattern, moving from the lab and into the basic operation of the corporation itself... The rules of evolution help explain the process of change in biology, business, and the economy, thereby providing a management guide to the business world around thecorner."
Abstract, provocative but pragmaticReview Date: 2005-09-01
Packed with Knowledge!Review Date: 2004-03-01
I'm ready for the Molecular AgeReview Date: 2005-02-06

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Terrific Guide!Review Date: 2004-02-15
A Valuable, Step-by-step Must-ReadReview Date: 2004-04-08
Easy Money AdviceReview Date: 2004-01-07
a must have for all womenReview Date: 2004-02-28
Helpful, Realistic Financial AdviceReview Date: 2004-02-13
It doesn't contain any get-rich-quick schemes, nor does it offer any unrealistic promises or guarantees.
What it does do is help you identify your own "money type" (how you use money in general), and then gives simple lessons on how to best improve what needs improving.
Easy? Not exactly. As I said, there are no quick-fixes offered here. The lessons take time and effort. But if you do them, they're sure to work, because they're based on good sense, and an understanding of how women relate to money issues.
Reviewer: Linda Painchaud
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Dr. Hankins very nicely addresses the White Male fears of seeing any kind of advancement of women or minority men. She brings to light that the feelings and fears of the White Male must be adequately addressed before real progress in corporate diversity issues can be measured. Finally, she offers empowering statements to women and minority men reminding them that to value self from within still surpasses external value by others.
This book pierced through the very heart of many subtle forms of racial prejudice and discrimination in the workplace bringing to light the "Diversity Blues". Blues that continue to limit great minds and potentials, and essentially causing many companies to operate at 50% of their human potential. This book is a "must read" for every company executive and leader because it holds many empowering tools that can help any company maximize the potentials of their intelligent, hardworking, well-meaning and well-deserving employees of the human race. Five stars to "Diversity Blues" and congratulations to Dr. Hankins for an excellent job!!!