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For Insurance Sales you can't do better than this.Review Date: 2003-01-22
The Key Is To Grab Attention With Client Specific SolutionsReview Date: 2002-04-19
Perhaps Ben's most powerful technique is his gambit of speaking to a prospect in headlines, just like those that can be found in a newspaper. In newspapers, the headline grabs the reader's attention. In conversation, Ben would use headline-esqe phrases that involved a prospect's particular problem. That would immediately gain the prospect's attention, a feat in of itself...and would set Ben up to make his pitch.
Ben would never allow himself to be perceived as "selling insurance". Ben would always position himself in the prospect's mind as selling customized packages of solutions. For example, he would say, "I have here special educational package for your children's children." This worked so well, and continues to work today, due to the fact that people always will want something that is specifically for them...or anything they "perceive" to be created specifically for them. All people feel more comfortable buying a product that seems to be a snug solution to their problem, as opposed to a solution that is identical to the ones that the masses use.
I am confident that this book would make a valuable addition to any aspiring sales superstar's library. I recommend it with confidence.

Used price: $50.00

Awesome ReferenceReview Date: 2005-12-01
Indispensable for mystery fans and mystery writers!Review Date: 1997-10-15

Heartbreaking and BeautifulReview Date: 2008-02-04
REFLECTIONS FROM A WARReview Date: 2000-07-23
Harris doesn't spare us as he shows us the pictures of both human and physical destruction of a land of beauty. When we view those pictures we see faces of grief, despair and rage. At the same time we see hope, courage, laughter and the spirit of tenaciousness as a people attempt to rebuild their lives in the midst of a senseless war. When we see these pictures we see the ugliness of our humanity. Bosnia reflects the beast which is within us as the "world" allowed slaughter to go on as is asserted in the text. If anything Cry Bosnia can teach us to move beyond our negative spirits and recover the good from within us. Such a reflection from a war should move us to be more accountable to one another as our world gets smaller and smaller.
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Highly recommended!Review Date: 2002-01-07
MUST READ!!!!!Review Date: 2001-12-01

A great speech a great moment in historyReview Date: 2006-03-06
Fidel emphasizes all of this has been a result of the struggle against the narrow selfish outlook that Capitalism breeds. Fidel's message is really aimed at the discussions that led to the breakup of official Stalinism in the USSR and Eastern Europe. While some use this great opening for free political discussion and mass involvement to fall back to capitalism, Cuba's example and this speech by Castro shows the way forward is to socialism!
What makes Cuba differentReview Date: 2005-12-19
Some lump Cuba's government in with the wide assortment of progressive or populist regimes that have come and gone over the years. What makes Cuba different? Why has it been able to stand up to the U.S. so successfully? How has it been able to provide such an unmatched record of solidarity and service in behalf of oppressed peoples? The answer is to be found in this speech by Fidel Castro. Cuba had a socialist revolution and does not rely on capitalist methods.It does not rely on wealth, greed, corruption or cronyism to get things done. Cuba relies on the understanding and dedication of its workers and farmers. To take a current example, in Cuba, the government is able to mobilize its population and make sure that no one suffers or dies in a hurricane. Contrast this with the U.S. where capitalist methods are followed, leaving workers in New Orleans or Miami in the midst of an unending social disaster. In this speech, Castro outlines that it will not rest on its laurels or allow any of the corruption that marked the Stalinist regimes of the USSR. In the last part of this speech, Fidel provides a wonderful explanation of the Cuba-Angola victory over South African apartheid in 1988. Once again, Cuba mobilized its workers and farmers, sending tens of thousands of troops, saving Angola from conques,t and proving that apartheid was not invincible. This inspiring little book truly explains what makes Cuba different.

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An especially appropriate addition to academic and community library International Studies reference collectionsReview Date: 2008-01-05
More details from the authorReview Date: 2007-10-27
This comprehensive reference/text book of almost 600 pages seeks to present the many diverse characteristics of Cuba (music and dance, literature, cinema, revolutionary politics, Cuban exile politics, sugar/tobacco/rum, U.S. policy, history of the Spanish conquest and African slavery, and state socialist economics), as a complex but integrated whole - without trying to over-simplify or trivialize any of these characteristics.
Moreover, this ambitious work is written by an author who has a broad expertise in a wide array of contemporary Cuban reality having traveled to the island more than a dozen times since 1997. As such, the book benefits from direct, first-hand knowledge of the everyday struggles and engaging, endearing characteristics of the Cuban people (both on the island and in exile).
This exposure and sensitivity allows the author to provide the reader with sympathetic, dignified, but critical-minded portrayals of both committed revolutionaries and ardent counter-revolutionaries, refusing to choose sides between those Cubans who left and those who have remained in their homeland.
The book also includes a critical assessment of U.S. policy toward Cuba since the beginnings of the 19th century with John Quincy Adams' "ripe fruit" policy, up to the imposition of the Platt Amendment on the newly independent Cuban nation in 1902, culminating with the U.S. embargo (1960 - Eisenhower/Kennedy) and its hardening into the Helms-Burton Act (1996 - Clinton) and the measures of the Commission for Assistance to a Free Cuba (2003 - Bush).
CONTENTS: Cuba: A Global Studies Handbook provides an overview of Cuban historical, political, economic, and socio-cultural development from the pre-Columbian period to the present day with an emphasis on the twentieth and twenty-first centuries.
The book contains four narrative chapters on (1) geography and history, (2) economics and development, (3) institutions, and (4) culture and society - each with its own bibliography.
This is followed by a reference section that provides fresh, detailed information on key historical events, important people, Cuban Spanish, etiquette (national habits and traditions, cuisine, and holidays), and leading institutions and organizations both in Cuba and abroad.
The book ends with an annotated bibliography that lists some of the most helpful resources used in preparing this volume (including books, newspapers, periodicals, films and documentaries, and websites).
Interspersed throughout the text are more than forty of the author's own photographs taken in Cuba since 1997, a timeline of Cuban history, a chart tracing the development of Cuban popular music, and a "discography" or listeners guide to some of Cuba's best music.
In sum, the book tells a critical yet sympathetic tale of Cuba's history and development, aimed at appealing especially to curious observers who want to add some historical weight and socio-cultural depth to what they already know about the island.
While the book is titled, Cuba: A Global Studies Handbook, it could well be subtitled, "Cuba: The Country that Dreamed It Was a Continent." That is, the island of Cuba has long had a political, strategic, and cultural importance that belied by its relatively small size, meager natural resource base, and scant population. Why is Cuba so BIG? Read this book to find out.
About the author: Ted A. Henken is an assistant professor of Black and Hispanic Studies and Sociology/Anthropology at Baruch College, City University of New York. He received a Ph.D. in Latin American Studies from the Stone Center for Latin American Studies, Tulane University, 2002. Dr. Henken has traveled to Cuba on numerous occasions since 1997 to lead educational exchanges for Tulane University's Cuban/Caribbean Studies Institute and the CubaNola Collective, to attend academic conferences, and to conduct research. His work on Cuba has appeared in the journals Cuban Studies, Encuentro de la cultura cubana, Latin American Research Review, Latino Studies, and Cuba in Transition. He is a member of the board of directors of the Association for the Study of the Cuban Economy (ASCE).

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Excellent Photography and Insight into Cuba!Review Date: 2002-11-01
The Essays are an unexpected extra in a book of this nature that make the work a multi-dimensional experience. It appeals to those interested in both Photography and Cuba. I highly recommend it!
Beauty, spirit & mysteryReview Date: 2002-10-30

Used price: $1.69

Many great photos.Review Date: 2002-07-11
An excellent insight into a winning seasonReview Date: 1997-12-03


a trusted resource for traveling womenReview Date: 1999-02-16
always handyReview Date: 2002-01-15


Danger and OpportunityReview Date: 2008-12-17
Danger and Opportunity: An American Ambassador's Journey Through The Middle EastReview Date: 2008-10-28
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As on insurance agent I found it's advice pratical, easy to utilize, and interesting to read. His other books are to be recommended as well. The Feldman Method is highly recommended. If you come across a copy of the original Creative Selling go ahead and snatch it up. The 90's edition has only two minor changes. One is the chapter of selling 6 million in 6 months. It has now been upgraded to 12 million in 6 months by doubling the dollar amounts. The other difference is the epilogue where Ben takes about 2 paragraphs to mentio the usefulness of computerization in insurance sales, for database purposes, proposals, etc.
The earlier version can be found for substantially less and has word for word the same information.
Another excellent author is John Savage. His books "Savage on Selling", The High Touch and others are must reads. Also include The Kinders "Secrets of Successful Insurance Sales" and you have a good basic library of insurance specific hands on material. Frank Bettger is not to be overlooked either. Add Napoleon Hill's "Think and Grow Rich' and "Laws of Success" and you need not buy much else.
Hope this has been helpful. These books have helped me to go from not even on the roster to Number 1 in our agency of 40+ agents and number 7 in the southeastern region for my company. These books will help you as well. Get them and use them.